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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a vibrant hospitality team dedicated to excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and guest relations.
- Why this job: Make a difference in guests' experiences while developing your leadership skills.
- Qualifications: 3 years in hospitality, strong communication, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Reporting to the Executive Housekeeper, the Assistant Housekeeper is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.
Overall Objectives:
- Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
- Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
- Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
- Keep the Housekeeping Staff informed on the daily operational activities and provide all information relevant to their job duties.
- Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
- Handle comments and requests from guests and other departments to meet their satisfaction.
- Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
- Ensure good relations and effective inter-departmental communication.
- Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
- Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
- Administrative duties such as attending meetings, writing reports and memos as required.
- Other ad-hoc duties as assigned.
Requirements:
- Positive, friendly, professional and confident, with good interpersonal skills.
- Minimum 3 years of relevant working experience in hospitality industry.
- Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling.
- Effective verbal and written communication skills.
- Able to perform shift work.
Assistant Housekeeper in Penarth employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Contact Detail:
THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeper in Penarth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for an Assistant Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of cleaning techniques and equipment. Be ready to discuss how you would handle guest requests and manage your team effectively. Show them you’re the perfect fit for maintaining high standards!
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values and work style. Use our website to find roles that excite you, and tailor your approach to each one. It’s all about finding the right match!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism. Let’s make sure they remember you!
We think you need these skills to ace Assistant Housekeeper in Penarth
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in the hospitality industry. We want to see how your background aligns with the role of Assistant Housekeeper, so don’t hold back on those details!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills or experiences that relate to managing housekeeping operations and ensuring high standards of cleanliness.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at THE CAPITOL KEMPINSKI HOTEL SINGAPORE
✨Know Your Housekeeping Basics
Brush up on your knowledge of cleaning techniques and equipment. Be ready to discuss how you would handle specific situations, like managing a team during peak times or dealing with guest complaints about cleanliness.
✨Showcase Your Leadership Skills
Since the role involves assisting in management, prepare examples of how you've successfully led a team in the past. Highlight any experience you have in training staff or resolving conflicts, as this will show your capability to step in when needed.
✨Communicate Effectively
Practice your verbal and written communication skills. You might be asked to explain how you would keep the housekeeping team informed about daily operations or how you would handle inter-departmental communication. Clear communication is key!
✨Be Guest-Focused
Prepare to discuss how you would ensure guest satisfaction. Think of examples where you went above and beyond for guests or how you handled special requests. This shows that you understand the importance of service in the hospitality industry.