Front Office Duty Manager β€” Guest Experience Lead

Front Office Duty Manager β€” Guest Experience Lead

Full-Time 30000 - 32450 Β£ / year (est.) No working from home possible
THE CAPITOL KEMPINSKI HOTEL SINGAPORE

At a Glance

  • Tasks: Lead front desk operations and ensure top-notch guest experiences.
  • Company: The Capitol Kempinski Hotel Singapore, a luxury hotel with a focus on excellence.
  • Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on teamwork and guest service.
  • Why this job: Join a prestigious hotel and make a difference in guest satisfaction.
  • Qualifications: 3+ years in a similar role, strong English skills, and Opera familiarity.

The predicted salary is between 30000 - 32450 Β£ per year.

The Capitol Kempinski Hotel Singapore is seeking an experienced Reception Supervisor to oversee daily front desk operations and ensure premier guest service.

You will collaborate with Front Office and other departments to maintain high service standards and accurate guest information.

Ideal candidates will have at least 3 years in a similar role, strong English communication, and familiarity with Opera.

The role requires a customer-focused, mature approach to handling guest needs and issues.

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Front Office Duty Manager β€” Guest Experience Lead employer: THE CAPITOL KEMPINSKI HOTEL SINGAPORE

The Capitol Kempinski Hotel Singapore is an exceptional employer, offering a vibrant work culture that values teamwork and creativity in the hospitality industry. Employees benefit from comprehensive training programs and opportunities for career advancement, all while working in a luxurious environment that prioritises guest satisfaction and employee well-being. Join us to be part of a prestigious brand that fosters personal growth and a sense of community.

THE CAPITOL KEMPINSKI HOTEL SINGAPORE

Contact Details:

THE CAPITOL KEMPINSKI HOTEL SINGAPORE Recruitment Team

We think you need these skills to ace Front Office Duty Manager β€” Guest Experience Lead

Communication Skills
Problem-Solving Skills
Leadership Skills
Time Management
Team Management
Attention to Detail
Customer Service