At a Glance
- Tasks: Lead IT projects, support users, and enhance systems to improve patient care.
- Company: Rowcroft Hospice, a charity dedicated to providing specialist care in South Devon.
- Benefits: Competitive salary, 27 days leave, NHS pension, and wellness support.
- Why this job: Make a real impact on patient care while innovating with technology.
- Qualifications: Strong application support experience and excellent problem-solving skills.
- Other info: Join a caring team in a beautiful working environment with growth opportunities.
The predicted salary is between 28000 - 42000 Β£ per year.
Hours: 37.5 Hours per week
Contract: Permanent
Salary: Up to Β£35,000 per annum depending on experience
Location: Rowcroft Hospice, Ella's Gardens, Avenue Road, Torquay, TQ2 5LS
What you'll do
Make your work count! Weβre looking for an IT professional to lead projects, support users, and improve key systems across our hospices. You'll ensure technology is reliable, secure, and user-friendly, while mentoring colleagues and making a real impact on patient care.
About Us
Rowcroft Hospice is an independent charity that provides comfort, support and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon.
What You'll Bring
- Strong application support experience (2nd/3rd line)
- Proven ability to implement and improve systems
- Experience leading IT projects
- Excellent problem-solving and communication skills
You will be driven by our cause and will enjoy working in a fast-paced environment as part of a close team to deliver on our strategy takes real teamwork, energy and passion, no two days are ever the same!
What's in it for you?
Rowcroft is embracing technology to help us care for our patients. You will be supported and encouraged to innovate and to try new things. Our scope of work and our confident organisational vision creates opportunities for progress and development and we work together with passion and pride in an environment where people are caring, considerate, inclusive and welcoming.
If you want to feel personal fulfilment from a career with real meaning, consider Rowcroft Hospice. You'll clearly see the importance and impact of your work and feel recognised and part of something remarkable. Join us and make technology work for the people who care for our patients.
Benefits
- a competitive salary.
- 27 days annual leave (plus bank holidays), increasing by 1 day each year after 5 complete years service to a maximum entitlement of 33 days after 10 years service (pro rata for part-time employees).
- Continuous NHS and Hospice clinical service is transferrable.
- free parking on site.
- Employee Assistance Programme and cash plan providing support for the costs of some health expenses including eye tests, dental treatment and physiotherapy.
- continuation of your existing NHS Pension Scheme membership if you are employed in a Health & Social Care role and have paid into the NHS scheme within the previous 12 months, or a generous workplace pension with Standard Life.
- death in service benefits.
- a range of family friendly benefits.
- a work where you can best carry out your role approach depending on the needs of the role.
- access to our award-winning education programme and a culture of continual learning and excellence.
- occupational sick pay up to 3 months full pay, 3 months half pay after 3 years continuous service.
- regular clinical supervision.
- access to trained mental health first aiders.
- a restorative culture empowering employees to take accountability and responsibility for their role.
- beautiful working environment.
Our main site in Torquay is set in beautiful, tranquil gardens. We offer access to treatments from our complementary therapists such as massage and reflexology.
Closing date: Ongoing
N.B. Applications will be shortlisted as and when received and this advert may be withdrawn at any time, so please apply early!
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are an inclusive organisation where everyone is welcomed and we are committed to ensuring equality in all that we do. We have created an environment in which we can celebrate and respect each others individual differences and contribution, and where we value and nurture all our people.
No agencies please.
Application Systems Engineer in Torquay employer: The Capitol Group, LLC
Contact Detail:
The Capitol Group, LLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Application Systems Engineer in Torquay
β¨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work at Rowcroft Hospice. A friendly chat can open doors and give you insights that might just help you stand out.
β¨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us how your skills align with their mission to improve patient care β itβll make a real impact!
β¨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where youβve tackled challenges head-on. We love to see how you approach issues and find solutions.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre genuinely interested in being part of our team at Rowcroft.
We think you need these skills to ace Application Systems Engineer in Torquay
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for technology and patient care shine through. We want to see how your skills can make a real impact at Rowcroft Hospice!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in application support and IT project management. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity at Rowcroft.
How to prepare for a job interview at The Capitol Group, LLC
β¨Know Your Tech Inside Out
Make sure you brush up on your application support experience, especially 2nd and 3rd line issues. Be ready to discuss specific systems you've improved or implemented in the past, as this will show your hands-on expertise.
β¨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
β¨Communicate Clearly and Confidently
Since communication is key in this role, practice explaining technical concepts in simple terms. This will demonstrate your ability to mentor colleagues and support users effectively, which is crucial for the position.
β¨Align with Their Mission
Research Rowcroft Hospice and understand their vision and values. Be prepared to discuss how your passion for technology can contribute to improving patient care, showing that you're not just looking for a job, but a meaningful career.