Communication and Engagement Specialist - Innovation & Design
Communication and Engagement Specialist - Innovation & Design

Communication and Engagement Specialist - Innovation & Design

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement engaging communication strategies for transformation programmes.
  • Company: Join Capco, a leader in digital financial services with a collaborative culture.
  • Benefits: Enjoy competitive salary, health insurance, and 5 weeks of annual leave.
  • Why this job: Shape the future of digital transformation while developing your skills.
  • Qualifications: Experience in communications strategies and strong storytelling abilities required.
  • Other info: Access continuous learning opportunities and a supportive, inclusive environment.

The predicted salary is between 36000 - 60000 £ per year.

Communication and Engagement Specialist

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

What You’ll Do

  • Design and implement internal communication and engagement strategies across transformation programmes
  • Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels
  • Create high-quality communications assets, portals, and storytelling frameworks
  • Define success measures and track the effectiveness of engagement strategies
  • Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals

What We’re Looking For

  • Experience developing communications strategies for internal change or transformation programmes
  • Strong storytelling and presentation skills, including confident PowerPoint use
  • Comfort working with brand guidelines and complex stakeholder environments
  • Excellent verbal and written communication abilities with strong attention to detail
  • Ability to work in agile teams within fast-paced consulting or financial services settings

Bonus Points For

  • Copywriting experience and understanding of human psychology in messaging
  • Adobe Illustrator, InDesign, and basic video production/editing skills
  • Experience with SharePoint, Google Sites, or internal communications platforms
  • Motion graphics or animation design capabilities
  • Prior experience in consulting or Financial Services

Why Join Capco

  • Deliver high-impact technology solutions for Tier 1 financial institutions
  • Work in a collaborative, flat, and entrepreneurial consulting culture
  • Access continuous learning, training, and industry certifications
  • Be part of a team shaping the future of digital financial services
  • Help shape the future of digital transformation across FS & Energy

Benefits

  • Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
  • Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
  • Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
  • Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
  • Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
  • Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
  • Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco

We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.

Equal Opportunity Statement

Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.

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Communication and Engagement Specialist - Innovation & Design employer: The Capital Markets Company GmbH

Capco is an exceptional employer that fosters a collaborative and entrepreneurial culture, making it an ideal place for a Communication and Engagement Specialist. With a strong commitment to employee growth through continuous learning opportunities and a focus on inclusivity, Capco offers a supportive environment where your contributions shape the future of digital financial services. Located in London, the hybrid work model allows for flexibility while enjoying comprehensive benefits that prioritise mental health and family support.
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Contact Detail:

The Capital Markets Company GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Communication and Engagement Specialist - Innovation & Design

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media, website, and any recent news articles. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your storytelling skills! Since this role is all about communication, think of examples from your past experiences that highlight your skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows initiative and can give you insider info!

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your interest in the role.

We think you need these skills to ace Communication and Engagement Specialist - Innovation & Design

Internal Communication Strategy Development
Engagement Strategy Implementation
Storytelling Skills
Presentation Skills
PowerPoint Proficiency
Brand Guidelines Compliance
Stakeholder Management
Verbal Communication Skills
Written Communication Skills
Attention to Detail
Agile Team Collaboration
Copywriting Skills
Understanding of Human Psychology in Messaging
Adobe Illustrator
InDesign
Basic Video Production/Editing Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Communication and Engagement Specialist role. Highlight your experience in developing communication strategies and any relevant projects that showcase your storytelling skills.

Show Off Your Skills: Don’t hold back on showcasing your presentation skills! If you’ve got experience with PowerPoint or any other tools, mention it. We love seeing how you can bring ideas to life visually, so include examples if you can.

Be Detail-Oriented: Pay close attention to detail in your written application. Typos or grammatical errors can be a red flag for us, especially since strong written communication is key for this role. Proofread your application before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The Capital Markets Company GmbH

✨Know Your Audience

Before the interview, research the company and its culture. Understand their communication style and values, especially around innovation and design. This will help you tailor your responses and show that you're a great fit for their team.

✨Showcase Your Storytelling Skills

Prepare to discuss your past experiences in developing communication strategies. Use specific examples that highlight your storytelling abilities and how they contributed to successful engagement in previous roles. Remember, it's all about making your experiences relatable and impactful.

✨Be Ready to Collaborate

Since the role involves working with designers and stakeholders, be prepared to discuss how you've successfully collaborated in the past. Share examples of how you navigated complex environments and ensured alignment with brand goals, showcasing your teamwork skills.

✨Demonstrate Your Attention to Detail

In this role, attention to detail is crucial. Bring along samples of your work, such as communications assets or presentations, to demonstrate your high standards. Be ready to discuss how you ensure quality in your work and track the effectiveness of your strategies.

Communication and Engagement Specialist - Innovation & Design
The Capital Markets Company GmbH
Location: City of London
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