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- Tasks: Lead on-site optimisation and run A/B testing to enhance customer journeys.
- Company: Fast-paced eCommerce business with a bold brand personality.
- Benefits: Competitive salary, growth opportunities, and a collaborative work culture.
- Other info: Dynamic environment with clear progression into leadership roles.
- Why this job: Make a real impact on trading performance and drive measurable improvements.
- Qualifications: 2+ years of CRO experience and strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
This fast paced eCommerce business is known for its mobile first approach, bold brand personality and serious focus on trading performance. The team works quickly, makes decisions based on data, and takes full ownership of commercial outcomes. It is a collaborative environment where people are encouraged to challenge thinking, bring ideas forward and move with intent.
They are looking for a Senior CRO Analyst who can take full ownership of on site optimisation across the entire customer journey. This role suits someone who enjoys getting into the detail, spotting the problem, proposing the fix and seeing it through. You will run the testing programme, uncover behavioural insight, and work closely with eCommerce, UX, development and marketing to drive measurable improvements. It is a hands on role with clear progression into a lead or manager position as the function grows.
What you will be doing…
- Running the full A/B and multivariate testing programme from hypothesis to analysis
- Managing a structured test backlog with clear commercial prioritisation
- Using GA4 and behavioural analytics tools such as Contentsquare to identify drop off points and user friction
- Carrying out regular journey audits with a strong focus on mobile behaviour
- Working closely with UX, development, trading, CRM and marketing to align testing with commercial priorities
- Presenting findings clearly and making recommendations that lead to action
- Feeding insight into the optimisation roadmap and influencing prioritisation decisions
- Spotting opportunities across landing pages, PDPs, basket, checkout and post purchase journeys
What we are looking for…
- At least two years of CRO experience in an eCommerce or digital environment
- Confident use of GA4 with the ability to build reports and analyse funnel data independently
- Hands on experience running A/B and multivariate tests with a solid understanding of testing methodology
- A commercial mindset with a focus on conversion, revenue and customer behaviour
- Strong communication skills and the ability to explain findings to non analysts
- Experience working in fast paced environments where priorities shift quickly
- A strong understanding of mobile user behaviour and mobile first journeys
- Experience with Contentsquare or similar behavioural analytics tools is a real advantage
Senior CRO Analyst employer: The Candidate Recruitment Agency
Contact Detail:
The Candidate Recruitment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRO Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRO projects. Highlight your experience with A/B testing and GA4, and make sure to include measurable results. This will help you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s current optimisation strategies. Be ready to discuss how you can improve their customer journey using your expertise in mobile behaviour and analytics tools like Contentsquare.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that you found particularly exciting.
We think you need these skills to ace Senior CRO Analyst
Some tips for your application 🫡
Show Your Data-Driven Mindset: Make sure to highlight your experience with data analysis and how you've used it to drive decisions in your previous roles. We love candidates who can demonstrate a strong understanding of conversion rates and customer behaviour.
Be Specific About Your Experience: When detailing your past roles, focus on specific projects where you ran A/B tests or multivariate testing. We want to see the nitty-gritty of what you did, the challenges you faced, and the results you achieved.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to reflect the skills and experiences that align with our Senior CRO Analyst role. We appreciate when candidates take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Candidate Recruitment Agency
✨Know Your Numbers
Make sure you brush up on your data analysis skills, especially with GA4. Be ready to discuss how you've used data to drive decisions in your previous roles. Prepare specific examples of A/B tests you've run and the impact they had on conversion rates.
✨Understand the Customer Journey
Familiarise yourself with the entire customer journey, particularly focusing on mobile behaviour. Think about how you can optimise each stage and be prepared to share your insights on potential drop-off points and user friction during the interview.
✨Collaboration is Key
This role requires working closely with various teams like UX, development, and marketing. Be ready to talk about your experience collaborating across departments and how you’ve successfully aligned testing with commercial priorities in the past.
✨Present Like a Pro
You’ll need to present your findings clearly and make actionable recommendations. Practice summarising complex data insights into simple, impactful messages. Consider preparing a mock presentation to showcase your ability to communicate effectively with non-analysts.