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- Tasks: Drive online growth for luxury brand websites and enhance customer experience.
- Company: Growing luxury company based in Manchester with a dynamic team.
- Benefits: Competitive salary, opportunity for impact, and a vibrant work culture.
- Why this job: Join a fast-paced environment and shape the future of luxury eCommerce.
- Qualifications: 2+ years in B2C eCommerce, strong analytical skills, and experience with SEO/CRO.
- Other info: Exciting chance to collaborate with digital agencies and make a real difference.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a growing luxury company based in Manchester, is seeking an enthusiastic, commercially focused, and highly motivated Ecommerce Executive to join their expanding team. This is a unique opportunity to play a key role in driving online growth for their newly launched UK and EU websites.
The ideal candidate will have a proven track record in a similar B2C ecommerce role, ideally within a privately owned and fast-paced environment. They will be passionate about delivering an exceptional online experience for customers and will thrive on the opportunity to make a significant impact during a period of exciting growth.
As the Ecommerce Executive, the successful candidate will be responsible for increasing conversions and direct bookings through strategic merchandising and a data-led approach. They will have the autonomy to propose and implement key initiatives, continuously improving the customer journey and website performance.
Key Responsibilities:- Coordinate and execute key merchandising projects across Conversion Rate Optimisation (CRO), User Experience (UX), User Journey (UJ), and Search Engine Optimisation (SEO).
- Collaborate with internal teams and external digital agencies to ensure SEO and CRO projects are effectively implemented and progressed.
- Proactively monitor SEO performance, identifying opportunities for growth and improvement.
- Propose and implement continuous website enhancements to streamline the sales process and reduce barriers to booking.
- Lead the development and execution of A/B testing strategies to optimise website performance and drive results.
- Work collaboratively with key stakeholders to investigate user experience issues and implement effective solutions.
- Analyse website data and user behaviour to generate insightful reports and identify areas for optimisation.
- Coordinate the on-site testing roadmap in conjunction with the Digital Manager and external agency.
- Demonstrate a strong understanding of the company's diverse brands and products to ensure targeted and effective merchandising activities.
- Be accountable for delivering against key business Key Performance Indicators (KPIs), including conversion rates, website sessions, engagement metrics, with a strong focus on increasing direct online bookings.
- Utilise merchandising and analytics tools to gain deep insights into customer behaviour and translate these insights into actionable improvements within the customer journey.
- A minimum of 2 years of experience in a similar B2C ecommerce role.
- Proven experience working across key merchandising disciplines, including CRO, UX, UJ, and SEO.
- A strong data-driven and analytical mindset with demonstrable commercial acumen.
- Experience using a variety of relevant platforms and software to support responsibilities in CRO, UX, SEO, and merchandising (e.g., HotJar, SEMRush or similar).
- A comprehensive understanding of the end-to-end online user journey and online buying behaviours.
- Experience using Content Management Systems (CMS). SiteCore experience is desirable but not essential.
- Proven experience with web analytics platforms, with Google Analytics 4 (GA4) being essential.
- Experience in planning and executing A/B testing strategies.
- Prior experience in B2C Merchandising.
- The ability to work effectively cross-functionally and build strong working relationships.
- Experience working collaboratively with external Digital Agencies.
- Experience within the travel industry is desirable but not essential.
This is an exciting opportunity for a proactive and results-oriented Ecommerce Executive to join a dynamic and growing luxury company and make a tangible impact on their online success.
eCommerce Executive employer: The Candidate Ltd
Contact Detail:
The Candidate Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous work in ecommerce. This is a great way to demonstrate your expertise in CRO, UX, and SEO to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their online presence and think of ways you could enhance their ecommerce strategy. Bring fresh ideas to the table!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace eCommerce Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for eCommerce shine through! We want to see that you're genuinely excited about the role and how you can contribute to our client's online growth.
Tailor Your Experience: Make sure to highlight your relevant experience in B2C eCommerce. We’re looking for candidates who can demonstrate their track record in areas like CRO, UX, and SEO, so don’t hold back on those achievements!
Be Data-Driven: Since this role is all about optimising the customer journey, include examples of how you've used data to drive decisions in your previous roles. We love seeing a strong analytical mindset in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at The Candidate Ltd
✨Know Your Numbers
Make sure you brush up on your data analysis skills. Be ready to discuss specific metrics you've improved in previous roles, like conversion rates or user engagement. This will show that you understand the importance of a data-driven approach in eCommerce.
✨Showcase Your Creativity
Prepare examples of how you've implemented innovative merchandising strategies or A/B testing in the past. Think about how you can creatively enhance the customer journey and be ready to share those ideas during the interview.
✨Understand the Brand
Research the luxury company thoroughly. Familiarise yourself with their products, target audience, and online presence. Being able to speak knowledgeably about their brand will demonstrate your enthusiasm and fit for the role.
✨Collaborate and Communicate
Since the role involves working with various teams and external agencies, be prepared to discuss your experience in cross-functional collaboration. Share examples of how you've effectively communicated and worked with others to achieve common goals.