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- Tasks: Lead client relationships and manage a dynamic team to ensure smooth campaign delivery.
- Company: Exciting social agency based in Manchester City Centre with a vibrant culture.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be the driving force behind impactful campaigns and build strong client connections.
- Qualifications: 3-5+ years in client services with a solid grasp of social media and influencer marketing.
- Other info: Fast-paced environment with plenty of room for creativity and career advancement.
The predicted salary is between 28800 - 48000 £ per year.
We’re working with a fantastic social team in search of their next client services manager. You’ll head up the division to lead client relationships, manage the team, and ensure campaigns run smoothly from brief to delivery. Working hybrid in their Manchester City Centre HQ.
You’ll be the senior point of contact for clients, the leader of the agency's client services team, and a key driver of campaign quality and client satisfaction, whilst writing and ideating strong creative briefs and translating client needs into actionable direction.
The ideal candidate will have 3-5+ years experience in a client services role, with proven experience in building relationships alongside a strong understanding of Social, Influencers, and Creators.
What we’re looking for:
- 3-5+ years client services or account management
- Ability to lead and manage a team
- Strong knowledge in Social, Influencer, Creator, and Digital
- Comfortable working in a fast-paced environment
- Proven experience managing multiple clients
- Excellent communication and organisational skills
Please note due to high volumes of applications, unfortunately, we are not always able to respond to all unsuccessful applicants. However, we wish everyone who applies the very best with their job search.
Client Services Manager employer: The Candidate Ltd
Contact Detail:
The Candidate Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold in the job search game.
✨Tip Number 2
Prepare for interviews by researching the company and its recent campaigns. Show them you’re not just another candidate; you’re genuinely interested in their work and ready to contribute to their success.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your experience aligns with their needs. Think about specific examples from your past roles that demonstrate your ability to manage client relationships and lead teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you ace the process, so make the most of them!
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Manager role. Highlight your experience in client services, especially your ability to build relationships and manage teams. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for social media and your understanding of influencers and creators. Let us know why you’re the perfect fit for our team and how you can drive campaign quality.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Share specific examples of successful campaigns you've managed or how you've improved client satisfaction. We love seeing tangible results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, you can check out other exciting opportunities while you’re there!
How to prepare for a job interview at The Candidate Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and their recent campaigns. This will help you demonstrate your understanding of client needs and how you can enhance those relationships.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams. Share specific examples of how you've motivated your team and ensured successful campaign delivery, as this role requires strong leadership.
✨Master the Art of Communication
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you’ve effectively communicated with clients and team members in past roles.
✨Demonstrate Your Industry Knowledge
Brush up on the latest trends in social media, influencers, and digital marketing. Being able to speak knowledgeably about these topics will show that you’re not just experienced but also passionate about the industry.
