At a Glance
- Tasks: Support operational efficiency by processing invoices and handling member services.
- Company: Join the world's oldest and largest camping club, dedicated to outdoor enjoyment.
- Benefits: Enjoy 28 days leave, hybrid working, and discounts on Club sites.
- Other info: We value diversity and encourage applications from under-represented groups.
- Why this job: Be part of a dynamic team making camping accessible for everyone.
- Qualifications: GCSEs in English and Maths, plus strong communication skills.
The predicted salary is between 25687 - 25687 £ per year.
Operations Administrator FTC June - September 37.5 Hours a Week (Monday to Friday) Working hours: 08.00-16.00 or 08.45-16.45 £25,687.70 per annum pro rata
The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting an Operations Administrator to join our Operations Department. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys supporting operational efficiency across a busy team.
Daily duties and responsibilities:
- Processing and coding invoices, investigating any anomalies.
- Process of expense claims, and Credit cards.
- Procurement activity with providers of goods and services.
- Make bookings, updating existing and handling enquiries.
- Processing and amending Memberships.
- Responding to emails from shared inboxes.
- Participate in shared team functions including post distribution, telephone support and providing reports.
- Processing Bank transfers and rejections, handling refund requests.
- General administrative duties.
Qualifications:
- Educated to GCSE level with passes in English and Maths.
- Competent with Microsoft packages – Word, Excel, Power Point and Outlook.
- Excellent interpersonal and customer‑facing skills.
- Able to prioritise time and tasks while meeting agreed deadlines.
- Strong written and verbal communication skills, with the ability to compose clear and professional emails and letters.
Benefits:
- 28 days annual leave plus bank holidays and holiday purchase scheme.
- 10% pension (5% / 5%).
- 3× salary life assurance.
- Employee assistance programme.
- Free staff membership for discounts on our Club sites and with our retail partners.
- Hybrid working: 2 set days in the office and the option of working from home for the remainder of the week.
Equality, Diversity, and Inclusion:
We are especially keen to encourage expressions of interest from people currently under‑represented within the Club, including those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. For this role, you must have evidence of the right to work in the UK.
Applications close: 5th June 2026.
Hybrid Operations Administrator: Invoicing & Member Services in Coventry employer: The Camping and Caravanning Club Ltd
The Camping and Caravanning Club is an exceptional employer, offering a supportive work culture that values diversity and inclusion while promoting employee growth through various benefits such as 28 days of annual leave, a generous pension scheme, and hybrid working options. Located in a dynamic environment, this role not only allows you to contribute to the operational efficiency of the world's oldest camping club but also provides opportunities for personal development and engagement with a passionate community.
Contact Details:
The Camping and Caravanning Club Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Operations Administrator: Invoicing & Member Services in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the camping and caravanning industry, especially those connected to The Camping and Caravanning Club. A friendly chat can open doors and give you insights that might just land you that Operations Administrator role.
✨Tip Number 2
Prepare for the interview by brushing up on your invoicing and member services knowledge. Think about how you can demonstrate your skills with Microsoft packages and your ability to handle customer queries. We want to see you shine!
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm for camping and operational efficiency come through. We love candidates who are not just qualified but also genuinely excited about what we do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Camping and Caravanning Club.
We think you need these skills to ace Hybrid Operations Administrator: Invoicing & Member Services in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Administrator role. Highlight your experience with invoicing, customer service, and any relevant administrative tasks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft packages like Word and Excel. If you have experience with processing invoices or handling customer queries, make sure to include that too. We’re keen on seeing your relevant skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at The Camping and Caravanning Club Ltd
✨Know Your Numbers
Since the role involves processing invoices and expense claims, brush up on your numerical skills. Be prepared to discuss how you handle financial discrepancies or anomalies in a clear and concise manner.
✨Showcase Your Tech Savvy
Familiarity with Microsoft packages is key for this position. Make sure you can talk about your experience with Word, Excel, PowerPoint, and Outlook. Maybe even mention a specific project where you used these tools effectively.
✨Demonstrate Your Customer Service Skills
This role requires excellent interpersonal skills. Think of examples where you've successfully handled customer inquiries or resolved issues. Be ready to explain how you maintain professionalism in challenging situations.
✨Prioritisation is Key
With multiple tasks on your plate, being able to prioritise is crucial. Prepare to discuss how you manage your time and meet deadlines, perhaps by sharing a specific instance where you juggled competing priorities successfully.
