Night Concierge in Ely

Night Concierge in Ely

Ely Full-Time 24000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Ensure the safety and well-being of young people during night shifts.
  • Company: Join Cambridge Housing Society, a trusted provider of affordable housing.
  • Benefits: Enjoy 30 days holiday, employee discounts, and comprehensive training opportunities.
  • Other info: Flexible working hours and opportunities for personal development.
  • Why this job: Make a real difference in young people's lives while gaining valuable experience.
  • Qualifications: Must be calm, supportive, and confident in crisis situations.

The predicted salary is between 24000 - 30000 £ per year.

The Ely Young Peoples Project provides supported accommodation for up to 15 young people aged 16-21 years who would otherwise be at risk of homelessness and assists them towards independence. We are seeking individuals who are motivated, committed and creative, who feel confident and assured when working with young people and who can respond effectively to opportunities and challenging situations.

All our services aim to provide consistent, committed emotional and practical support to young people, in a welcoming and homely environment.

About you

You will be responsible for the safety, security and well-being of young people between 21.00 – 8.00am. You will be expected to lone work and manage the immediate support needs, sometimes providing crisis intervention and guidance. You will be expected to work closely with partner organisations to manage missing persons, unauthorised absences and safeguarding concerns. Your role will consist of ensuring the health and safety of the building, welfare checks, cleaning duties, encouraging a night time routine and embedding boundaries and rules for the project. You will play a key part in the documentation of the handovers and recording of any incidences or accidents. You must be ICT competent and able to communicate effectively. It is essential that you have a non-judgmental, calm and supportive approach. You will be expected to work waking nights, 11hr shifts, 4 on - 4 off pattern of rota.

What we can offer

  • Employee discount scheme (retail, leisure, gym membership and fitness equipment)
  • Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
  • Employee Assistance Programme
  • Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
  • Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
  • Cycle to work scheme (salary sacrifice)
  • One day off a year to volunteer for a charity of your choice
  • 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
  • Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
  • Company sick pay
  • 58p per mile business mileage allowance
  • Refer a friend scheme (£250)
  • Contributory pension scheme, which both you and CHS contribute to
  • Enhanced maternity and paternity leave
  • Flexible Working Policy
  • Full induction
  • Comprehensive free training and development opportunities with paid time off
  • Free DBS (for relevant posts)
  • Free onsite/nearby parking
  • Hybrid Working Policy
  • Flexitime

Applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process. For further information about the role please contact Alice Clark, Service Manager on 01945 463417. Closing date Friday: 20 July 2026. Interview Date: TBC.

About Us

Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.

Our Purpose

We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.

Vision & Values

‘CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.’

Our Values are: Caring, Openness, Trust.

The way we work – ‘the CHS way’ is flexible, creative, respectful, working in partnership, and focused on the social objective.

Night Concierge in Ely employer: The Cambridge Housing Society Limited

Cambridge Housing Society (CHS) is an exceptional employer dedicated to supporting young people in a welcoming and homely environment. With a strong focus on employee well-being, CHS offers a comprehensive benefits package including generous holiday allowances, flexible working policies, and extensive training opportunities, all aimed at fostering personal and professional growth. Working as a Night Concierge not only provides a chance to make a meaningful impact in the lives of young individuals but also allows you to be part of a caring and committed team in the heart of Cambridgeshire.

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Contact Details:

The Cambridge Housing Society Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Concierge in Ely

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by The Cambridge Housing Society Limited.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like The Cambridge Housing Society Limited.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at The Cambridge Housing Society Limited.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at The Cambridge Housing Society Limited. Apply directly through us to stand out!

We think you need these skills to ace Night Concierge in Ely

Crisis Intervention
Lone Working
Health and Safety Management
Documentation Skills
Communication Skills
Non-judgmental Approach
Calm Demeanour

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of The Cambridge Housing Society Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Night Concierge, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at The Cambridge Housing Society Limited

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of The Cambridge Housing Society Limited. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!