At a Glance
- Tasks: Support individuals with learning disabilities and autism in a lively, shared housing environment.
- Company: Join Cambridge Housing Society, a trusted local provider of affordable housing.
- Benefits: Enjoy 30-35 days holiday, employee discounts, and comprehensive training opportunities.
- Other info: Flexible working hours with opportunities for career growth and personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Experience in supporting individuals with learning disabilities and excellent communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
Support Officer working at Russell Street in Cambridge. Russell Street is home for 16 people aged between 18 and 65 years old, with a variety of support needs including learning disabilities and autistic spectrum conditions. It is located in the centre of Cambridge. It is a busy, lively place, providing shared housing with support for people preparing to move on to independent living. It has a satellite project at Norwich Street providing support to 5 people who have moved on from Russell Street to self-contained accommodation.
We strongly believe our colleagues are our greatest asset, which is why we are committed to creating a happy, motivated and diverse workplace. In our 2026 staff survey, 93% of colleagues said they would recommend Cambridge Housing Society as a great place to work making us an employer of choice.
About you
The successful candidate will have experience supporting people with learning disabilities/autistic spectrum conditions, excellent listening and communication skills, an ability to work without direct supervision and to maintain office records and the data management system. You will be encouraging, committed, creative and supportive in your approach. You will be confident and assured and able to respond effectively to opportunities and challenging situations. You will be required to lone work at times and will take responsibility for the service during these times. Working hours will include some weekend and evening shifts. If you have the skills and ability to support and encourage people to achieve their potential, we would like to hear from you.
What we can offer
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
To talk about the role informally please contact David Goodier, Service Manager on 01223 578604. Applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process.
About Us
Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.
Our Purpose
We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
Vision & Values
‘CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.’
Our Values are: Caring, Openness, Trust.
The way we work – ‘the CHS way’ is Flexible, Creative, Respectful, Working in partnership, Focused on the social objective.
Support Officer (Russell Street) in Cambridge employer: The Cambridge Housing Society Limited
Cambridge Housing Society is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong commitment to employee wellbeing, we offer extensive benefits such as a generous holiday allowance, comprehensive training opportunities, and a vibrant workplace culture that values diversity and collaboration. Located in the heart of Cambridge, our team plays a vital role in empowering individuals with support needs, making every day meaningful and rewarding.
Contact Details:
The Cambridge Housing Society Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Officer (Russell Street) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Cambridge Housing Society. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching common questions for support roles. Think about your experiences and how they relate to the job description. We want to see your passion for helping others shine through!
✨Tip Number 3
Showcase your skills during the interview! Use real-life examples of how you've supported individuals with learning disabilities or autism. This will help us see how you can make a difference at Russell Street.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team at Cambridge Housing Society.
We think you need these skills to ace Support Officer (Russell Street) in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting people with learning disabilities and autistic spectrum conditions shine through. We want to see your commitment to making a difference in their lives!
Tailor Your Experience:Make sure to highlight any relevant experience you have in your application. Whether it's previous roles or volunteer work, we love seeing how your background aligns with the needs of our residents at Russell Street.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This helps us see how you can fit into our lively environment!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Cambridge Housing Society Limited
✨Know Your Stuff
Make sure you understand the specific support needs of individuals with learning disabilities and autistic spectrum conditions. Brush up on relevant terminology and best practices, so you can confidently discuss how your experience aligns with the role.
✨Show Your Supportive Side
During the interview, share examples of how you've encouraged and supported individuals in previous roles. Highlight your creative approaches to problem-solving and how you've helped others achieve their potential.
✨Be Ready for Real Scenarios
Prepare for situational questions that may arise during the interview. Think about times when you've had to work independently or handle challenging situations, and be ready to explain how you managed those scenarios effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the culture at Russell Street. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
