At a Glance
- Tasks: Lead a team to enhance housing services and support tenants in need.
- Company: Join a reputable housing association dedicated to community welfare.
- Benefits: Enjoy flexible working, generous holiday, and comprehensive training opportunities.
- Other info: Dynamic workplace with a commitment to diversity and employee wellbeing.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in housing management and strong leadership skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
This is an exciting opportunity to advance your career in social housing – are you ready to join us and help make a big difference in improving the lives of our tenants and shared owners? You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a great reputation for delivering on our values of care, openness and trust in our general and supported housing, and a range of community support services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
We strongly believe our colleagues are our greatest asset, which is why we are committed to creating a happy, motivated and diverse workplace. And it shows. In our 2026 staff survey, 93% of colleagues said they would recommend Cambridge Housing Society as a great place to work making us an employer of choice.
About the role:
- Reporting to the Senior Housing Manager you will play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience.
- Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
- Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
- Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.
- Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships.
Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
What you’ll need to succeed:
- Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others.
- A minimum of two years’ experience delivering and managing a housing service within a social housing environment.
- A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development.
- Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
- Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction.
- Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
- A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for CHS Group:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment).
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone).
- Employee Assistance Programme.
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning.
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice).
- One day off a year to volunteer for a charity of your choice.
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service.
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff).
- Company sick pay.
- 58p per mile business mileage allowance.
- Refer a friend scheme (£250).
- Contributory pension scheme, which both you and CHS contribute to.
- Enhanced maternity and paternity leave.
- Flexible Working Policy.
- Full induction.
- Comprehensive free training and development opportunities with paid time off.
- Free DBS (for relevant posts).
- Free onsite/nearby parking.
- Hybrid Working Policy.
- Flexitime.
Please note this position is subject to a Basic DBS Disclosure. As part of the recruitment and selection process candidates will be required to complete a Personality Profiler.
CLOSING DATE FOR APPLICATIONS: Friday 26th June 2026. INTERVIEWS: To be confirmed.
About Us: Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.
Our Purpose: We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
The Benefits: Employee Assistance Programme, State of the art IT equipment, Volunteer days.
Vision & Values: ‘CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.’ Our Values are: Caring, Openness, Trust.
The way we work – ‘the CHS way’: Flexible, Creative, Respectful, Working in partnership, Focused on the social objective.
Housing Manager in Cambridge employer: The Cambridge Housing Society Limited
Cambridge Housing Society is an exceptional employer dedicated to improving the lives of our tenants and shared owners through a strong commitment to care, openness, and trust. With a reputation for fostering a happy and diverse workplace, we offer extensive benefits including generous holiday allowances, comprehensive training opportunities, and a supportive work culture that prioritises employee well-being and professional growth. Join us in making a meaningful impact in the community while enjoying the advantages of hybrid working arrangements and a collaborative team environment in Histon.
Contact Details:
The Cambridge Housing Society Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their mission and how they support tenants. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! As a Housing Manager, you'll need to build relationships and influence others. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our mission of improving lives in the community.
We think you need these skills to ace Housing Manager in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Manager. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Leadership Skills:Since this role involves line managing a team, don’t forget to share examples of how you've successfully led and motivated others in previous positions. We want to see your natural ability to inspire!
Demonstrate Your Knowledge:We’re keen on candidates who have a strong grasp of social housing legislation and policies. Make sure to mention any relevant experience or qualifications that showcase your expertise in this area.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Cambridge Housing Society Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing legislation and welfare benefits. Being able to discuss current policies and how they impact tenants will show that you're not just interested in the role, but that you genuinely care about the people you'll be serving.
✨Showcase Your Leadership Skills
Since this role involves line managing a team, be prepared to share examples of how you've successfully led and motivated others in the past. Think about specific situations where you’ve made a positive impact on your team’s performance or morale.
✨Demonstrate Customer Focus
This position is all about delivering a customer-focused experience. Be ready to discuss how you've handled challenging situations with tenants or clients, and highlight your excellent communication and relationship-building skills.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's future plans or how they measure success in their housing services. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
