The CCDC is looking for a Customer Support Manager to lead the delivery and ongoing development of customer support services across our product portfolio, ensuring our diverse global user base receives responsive, high-quality support for our scientific software, data, and services. This is an opportunity for you to contribute to the advancement of science in a meaningful way by helping academic institutions, pharmaceutical companies, and industrial research organisations get the best from CCDC products—spanning cloud-hosted and on-site deployments, scientific tooling, data access, licensing, and API/Python-based solutions. Working within our Technology
Customer Support Manager employer: THE CAMBRIDGE CRYSTALLOGRAPHIC DATA CENTRE
The Cambridge Crystallographic Data Centre (CCDC) is an exceptional employer, offering a collaborative and innovative work culture that empowers employees to make a real impact in the fields of structural chemistry and materials science. With a strong focus on professional development, CCDC provides ample opportunities for growth and learning, alongside a commitment to user-centred solutions that drive scientific advancement. Located in the vibrant city of Cambridge, employees enjoy a stimulating environment rich in academic and research excellence.
Contact Details:
THE CAMBRIDGE CRYSTALLOGRAPHIC DATA CENTRE Recruitment Team
