The Cambridge Crystallographic Data Centre (CCDC) is seeking a Customer Support Manager to lead delivery and development of customer support across our product portfolio, ensuring global users receive responsive, high-quality support for our scientific software, data, and services.
You will manage a team of technical support specialists, work with science and data teams, and report to the Head of Technology and Product.
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Head of Scientific Support in Cambridge employer: THE CAMBRIDGE CRYSTALLOGRAPHIC DATA CENTRE
The Cambridge Crystallographic Data Centre (CCDC) is an exceptional employer, offering a collaborative and innovative work culture that empowers employees to make a real impact in the fields of structural chemistry and materials science. With a strong focus on professional development, CCDC provides ample opportunities for growth and learning, alongside a commitment to user-centred solutions that drive scientific advancement. Located in the vibrant city of Cambridge, employees enjoy a stimulating environment rich in academic and research excellence.
Contact Details:
THE CAMBRIDGE CRYSTALLOGRAPHIC DATA CENTRE Recruitment Team