At a Glance
- Tasks: Manage case processing and provide support for Title IX and DHR matters.
- Company: Join a dynamic university team dedicated to equity and compliance.
- Benefits: Full-time position with competitive salary and professional development opportunities.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Make a real difference in campus safety and inclusivity while gaining valuable experience.
- Qualifications: Bachelor's degree and experience in case management or related fields required.
The predicted salary is between 40000 - 50000 £ per year.
Responsibilities & Duties
- Oversee and manage intake and case processing for assigned Title IX and DHR matters.
- Review reports and complaints to assess jurisdiction, policy applicability, and appropriate response.
- Conduct intake interviews to clarify and document allegations involving discrimination, harassment, sexual misconduct, and retaliation.
- Screen reports for immediate safety concerns and coordinate appropriate supportive or interim measures.
- Coordinate implementation of supportive and interim measures with appropriate campus offices.
- Oversee and process pregnancy adjustments and modifications for students, track forms, and provide accommodation emails as needed.
- Prepare notices and related case documentation.
- Ensure timely communication with involved parties regarding procedural steps, rights, and case updates.
Compliance & Policy Implementation
- Carry out assigned responsibilities in support of the Executive Director of Title IX & Inclusion/Title IX Coordinator to ensure continuity of Equity Programs and Compliance operations.
- Responsible for supporting the administration of the University’s Title IX and DHR programs; managing reports and complaints involving discrimination, harassment, sexual misconduct, and retaliation.
- Ensure prompt, equitable, and trauma-informed response processes; maintain accurate documentation and required reporting; coordinate training and outreach initiatives.
- Interpret and apply CSU Executive Orders and applicable federal and state civil rights laws related to Title IX and Discrimination, Harassment, and Retaliation (DHR).
- Implement established policies and procedures to ensure consistent and compliant case processing.
- Assist in maintaining and updating internal procedures to support operational effectiveness and regulatory compliance.
- Remain current on evolving legal and regulatory requirements and apply updates to assigned work.
Case Coordination & Operational Support
- Lead multidisciplinary team (MDT) meetings, including presenting case updates, identifying compliance considerations, and coordinating cross-functional responses.
- Serve as the Hearing Coordinator/Tech Coordinator for Track 1 & 2 Hearings (State/Federal Hearings).
- Prepare invoices, set up purchase orders and other financial documents.
- Monitor case progress to ensure compliance with procedural requirements and established timelines.
- Administer or support mandated Title IX training assignments and related tracking functions.
- Provide backup support for related compliance functions, including Clery-related coordination or other regulatory requirements, as assigned.
Campus Training, Prevention & Education
- Lead and coordinate prevention and intervention education efforts related to Title IX and DHR.
- Determine the method, assignment, and tracking of annual training requirements.
- Initiate and implement education and prevention programs and events for students.
- Serve as a resource to campus stakeholders regarding Title IX and DHR reporting processes and procedural requirements.
- Coordinate campus-wide communications related to compliance initiatives, prevention efforts, and mandated training requirements.
- Support development and delivery of training and educational programming related to Title IX and DHR.
Other Duties as Assigned
- May be required to obtain additional training and/or certification as part of professional development.
- Case coordination utilizing Maxient database.
- Conduct outreach in response to reports, arrange and schedule meetings.
- Update and maintain current information and content on the Title IX & Inclusion website.
Required Qualifications
- Bachelor’s degree in a related field or equivalent combination of education and experience.
Preferred Qualifications
- Three (3) years of progressively related professional experience.
- Three (3) or more years of direct experience in Title IX, civil rights compliance, or discrimination and harassment response.
- Experience utilizing a case management database system (e.g., Maxient or similar platform).
- Experience working in a higher education setting.
Knowledge, Skills, & Abilities
- Knowledge of Title IX regulations and related federal and state civil rights laws.
- Ability to interpret and apply laws, policies, procedures, and collective bargaining agreements.
- Strong organizational skills with the ability to prioritize and manage multiple cases.
- Effective verbal communication and interpersonal skills.
Special Conditions
- Position may be required to travel.
- A background check must be completed satisfactorily before any candidate can be offered a position.
Case Management and Education Specialist employer: The California State University
As a Case Management and Education Specialist at our Channel Islands location, you will thrive in a supportive work culture that prioritises equity, compliance, and professional growth. We offer comprehensive training opportunities, a collaborative environment, and the chance to make a meaningful impact on campus by addressing critical issues related to discrimination and harassment. Join us to be part of a dedicated team committed to fostering a safe and inclusive educational experience for all students.
Contact Details:
The California State University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Management and Education Specialist
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We think you need these skills to ace Case Management and Education Specialist
Some tips for your application 🫡
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How to prepare for a job interview at The California State University
✨Brush Up on HR Best Practices
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