At a Glance
- Tasks: Deliver high-quality plumbing repairs in customers' homes and manage your daily workload.
- Company: Join The Calico Group, dedicated to making a real difference in people's lives.
- Benefits: Enjoy exclusive discounts, health support, gym memberships, and professional development opportunities.
- Other info: Inclusive culture with enhanced holidays and recognition awards for your achievements.
- Why this job: Be part of a supportive team that values your growth and makes a positive impact.
- Qualifications: NVQ Level 2 in Plumbing, customer service experience, and a full driving licence.
The predicted salary is between 34254 - 34254 £ per year.
Location: Burnley
Salary: £34,254
Contract Type: Permanent
About Us
At The Calico Group, our purpose is clear: to make a real difference to people’s lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives. We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference – join us to be part of something extraordinary.
Calico Homes provides housing for people who most need it, including families, people who live alone, older people and people who may be at risk. With more than 5,000 properties across the Burnley area, our teams also support customers when they are experiencing financial or other difficulties, helping them to remain happy and safe in their homes.
About Our Team
The Responsive Repairs Team delivers a wide range of repairs in customers’ homes through a 24/7 service. Our joiners, plumbers, plasterers and building colleagues work together to complete repairs to a high standard, meet regulatory and health and safety requirements, and provide a quality service with high levels of customer satisfaction.
The Opportunity
We’re looking for a skilled and customer-focused Plumber to join our Responsive Repairs Team. You’ll deliver high-quality plumbing repairs in customers’ homes, aiming to complete work right first time and within the correct priority timescales. You’ll manage your daily workload and customer appointments, follow materials ordering and van stock control procedures, accurately update job completions using your personal device, and work safely and respectfully in every customer’s home. You’ll also collaborate with other repairs colleagues to resolve issues, prevent delays and identify opportunities to improve the service.
What We’re Looking For
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
- Essential:
- City & Guilds, NVQ Level 2 or an equivalent qualification in Plumbing.
- A full driving licence.
- Experience of working in a customer-focused environment and providing high levels of customer care.
- Experience of working in the building trade or industry.
- General knowledge of health and safety in the workplace and safe working practices.
- The ability to work on your own initiative and as part of a team without supervision.
- The ability to plan and prioritise your own workload.
- Desirable:
- Experience of working in social housing.
- Experience of working in a property maintenance environment.
- Experience of using a PDA device and IT systems.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
- And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 20/11/2026.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at careers@calico.org.uk.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers, employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Don’t Leave it Too Long!
We don’t want you to miss this opportunity, the closing date for applications is 20/11/2026.
Plumber in Burnley employer: The Calico Group
The Calico Group is an exceptional employer located in Burnley, dedicated to fostering an inclusive culture that prioritises employee wellbeing and engagement. With a strong focus on professional development, employees are encouraged to grow within their roles while contributing to meaningful people strategies that drive organisational success. Join us to be part of a collaborative team that values your insights and empowers you to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber in Burnley
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Plumber in Burnley
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch The Calico Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at The Calico Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at The Calico Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at The Calico Group.
