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- Tasks: Join our team to deliver exceptional service at events and conferences.
- Company: The Caledonian Edinburgh is a historic hotel known for its Scottish hospitality.
- Benefits: Enjoy £12.21 per hour, free meals, discounts, and opportunities for personal development.
- Why this job: Be part of a dynamic team in a prestigious setting, creating memorable experiences for guests.
- Qualifications: We seek proactive individuals with a passion for hospitality and strong teamwork skills.
- Other info: Flexible hours and opportunities for growth within the Klarent Hospitality Portfolio.
Job Ref: AM14592Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: £12.21 Per Hour + Exclusive BenefitsContract type: CasualHours: Part TimeHours per week: Flexible HoursPosted date: 23/07/2025Closing date: 25/08/2025
Our Story:
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
We are delighted to celebrate The Caledonian’s 120th anniversary in Scotland’s capital, proudly celebrating and sharing its stories, anecdotes and memories throughout the hotel and beyond.
We would love for you to embark on the journey to our next chapter, The Caley Way!
Our Management Company:
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
Exclusive Benefits:
- Hourly Rate of £12.21 + Service Charge
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Day of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- We can coach, train and develop you to help find your passion – whether it is exploring your first role or your next step in the exciting world of hospitality
The Role:
This role involves overseeing the delivery of high-quality service across conferences and events, ensuring every aspect is executed flawlessly. You will work closely with the team to manage the operational requirements of meetings, events, and conferences, ensuring that guest expectations are consistently exceeded. The position requires an individual who is adept at anticipating customer needs, delivering exceptional service, and maintaining the highest standards of professionalism.
You will be responsible for ensuring that all event setups, service delivery, and interactions are executed to the highest standard, while also being flexible and responsive to the changing needs of the business. A significant part of your role will involve collaborating with various teams to ensure seamless operations, from the initial planning stages through to the final wrap-up. A proactive approach, a keen eye for detail, and the ability to think on your feet are essential to succeed in this role.
The ideal candidate will exhibit a positive attitude, strong teamwork skills, and a passion for hospitality, ensuring that every guest\’s experience is memorable and that all operational tasks are handled efficiently and effectively.
What We Desire:
We are looking for an individual who embodies professionalism and passion for guest service, with a strong commitment to exceeding guest expectations. You will need to be proactive, organised, and able to remain calm and composed under pressure. An excellent communicator, you should have the ability to work collaboratively and build strong relationships with both colleagues and guests.
We seek someone with a genuine interest in event management or a similar customer-facing role, with a track record of working within fast-paced, luxury environments. Adaptability, flexibility, and a strong sense of responsibility are key attributes that we desire, along with a focus on high-quality service delivery.
You should also possess the ability to handle various tasks simultaneously while ensuring that every detail is attended to. A keen eye for presentation, cleanliness, and safety is essential, as is the ability to stay focused and efficient throughout service periods. We value individuals who are dedicated to maintaining the highest standards of both service and operational excellence, and who take pride in contributing to the overall success of the team.
Join us and be part of a team where excellence meets opportunity – your next career adventure starts here!
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Casual Meeting & Events Team Member employer: The Caledonian Hotel
Contact Detail:
The Caledonian Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Meeting & Events Team Member
✨Tip Number 1
Familiarise yourself with The Caledonian's history and values. Understanding the hotel's legacy and commitment to Scottish hospitality will help you connect with the team and demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Network with current or former employees of The Caledonian or Klarent Hospitality. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer service skills through examples from previous roles. Think of specific situations where you exceeded guest expectations or handled challenges effectively, as this will highlight your suitability for a position focused on high-quality service.
✨Tip Number 4
Demonstrate your flexibility and adaptability by being open to various shifts and responsibilities. Highlighting your willingness to take on different tasks will show that you're ready to meet the dynamic needs of the events and meetings at The Caledonian.
We think you need these skills to ace Casual Meeting & Events Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event management. Emphasise any roles where you provided exceptional customer service or worked in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific skills that align with the job description, such as teamwork, adaptability, and attention to detail.
Showcase Relevant Skills: In your application, clearly outline your skills that match the requirements of the position. Focus on your ability to manage multiple tasks, communicate effectively, and maintain high standards under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at The Caledonian Hotel
✨Research The Caledonian Edinburgh
Before your interview, take some time to learn about The Caledonian's history and its significance in Scottish hospitality. Understanding the hotel's values and culture will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Customer Service Skills
As a Casual Meeting & Events Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to meet customer needs, demonstrating your proactive approach and ability to handle pressure.
✨Emphasise Teamwork and Collaboration
This role requires working closely with various teams. Be ready to discuss how you have successfully collaborated with others in previous roles, highlighting your communication skills and ability to build strong relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to think on your feet or manage multiple tasks simultaneously, and be prepared to explain how you handled those situations effectively.
