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- Tasks: Deliver luxury in-room dining experiences and provide personalised service to guests.
- Company: Join The Caledonian Edinburgh, a prestigious hotel known for excellence and hospitality.
- Benefits: Earn £12.21 per hour, enjoy free meals, and get discounts on hotel stays.
- Why this job: Be part of a dynamic team and kickstart your career in the exciting world of hospitality.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for guest service.
- Other info: Flexible hours with opportunities for training and career growth in a supportive environment.
The predicted salary is between 12 - 12 £ per hour.
At The Caledonian Edinburgh, our In-Room Dining experience brings luxury directly to the guest’s door. We are seeking a Casual In-Room Dining Assistant to deliver personalised, discreet and memorable service, ensuring every request - from morning pastries to late-evening indulgences - is presented with elegance and care.
The Person:
- Warm, enthusiastic and genuinely passionate about guest service
- Curious and eager to learn, with no prior experience required
- Professional, discreet and respectful of guest privacy at all
- A positive team player with excellent grooming and communication standards
- Flexible, reliable and able to adapt to different F&B outlets when required
The Role:
- Deliver luxury in-room dining experiences across all service periods
- Support guest needs and provide attentive, personalised service
- Assist with amenities for VIP arrivals and special guest requests
- Maintain equipment, cleanliness and brand standards in all F&B areas
- Work collaboratively across departments to support smooth hotel operations.
Key Responsibilities:
- Prepare, deliver and present in-room dining orders to luxury standards
- Respond promptly and professionally to guest requests and enquiries
- Maintain stock, equipment condition and cleanliness in service areas
- Attend briefings, training sessions and complete end-of-shift handovers
- Uphold hygiene, safety, brand and grooming standards consistently.
The Benefits:
- Hourly Rate of £12.21 & Tronc
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh’s most iconic hotels.
Casual Food & Beverage Operative employer: The Caledonian Hotel
Contact Detail:
The Caledonian Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food & Beverage Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Caledonian's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your enthusiasm for guest service and your willingness to learn – that’s what they’re really looking for!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, especially in hospitality, so show them you take pride in your appearance and are ready to represent The Caledonian.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Casual Food & Beverage Operative
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for guest service shine through! Share any experiences, even if they're informal, that highlight your love for making others happy.
Be Yourself: We want to get to know the real you! Don’t be afraid to show your personality in your application. A warm and genuine tone can make a big difference in how we perceive your fit for our team.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in the job description. Highlight any relevant qualities that match our need for flexibility, reliability, and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at The Caledonian Hotel
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Casual In-Room Dining Assistant entails. Familiarise yourself with the key responsibilities and think about how your skills align with delivering luxury service. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Passion for Guest Service
During the interview, express your enthusiasm for providing excellent guest service. Share any relevant experiences, even if they’re not directly related to hospitality. Highlight your warm personality and eagerness to learn, as these traits are crucial for this position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a guest request or a busy service period. Think of examples from past experiences where you demonstrated flexibility, teamwork, or problem-solving. This will show that you can adapt to the fast-paced environment of The Caledonian.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and maintain high grooming standards for your interview. This reflects your understanding of the brand's values and your commitment to upholding their standards in guest service.