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- Tasks: Assist guests with spa services and ensure a welcoming atmosphere.
- Company: Join The Caledonian Edinburgh, a historic hotel known for exceptional Scottish hospitality.
- Benefits: Enjoy a competitive salary of £12.36 per hour plus exclusive perks!
- Why this job: Be part of a rich history while contributing to a vibrant guest experience.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Full-time position with 40 hours per week in a stunning location.
Job Ref: AM14298
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: £12.36 Per Hour + Exclusive Benefits!
Contract type: Permanent
Hours: Full Time
Hours per week: 40 Hours Per Week
Posted date: 14/04/2025
Closing date: 16/05/2025
Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh's Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland's capital, we are proud to celebrate the Caledonian's stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way!
Spa Guest Services Agent employer: The Caledonian Edinburgh
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Guest Services Agent
✨Tip Number 1
Familiarise yourself with the history and values of The Caledonian Edinburgh. Understanding their commitment to Scottish hospitality will help you connect with the team during your interview.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles. Be ready to share specific examples of how you've gone above and beyond for guests, as this is crucial for a Spa Guest Services Agent.
✨Tip Number 3
Prepare to discuss your knowledge of spa services and wellness trends. Showing that you're informed about the industry can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of The Caledonian. They can provide insights into the company culture and what the hiring managers are looking for, giving you an edge in your application.
We think you need these skills to ace Spa Guest Services Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Spa Guest Services Agent position. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to guest services or hospitality. Use bullet points for clarity and include any specific achievements that demonstrate your ability to provide excellent service.
Write a Personalised Cover Letter: Your cover letter should reflect your passion for the hospitality industry and your enthusiasm for working at The Caledonian. Mention why you are drawn to this role and how your values align with the hotel's commitment to Scottish hospitality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at The Caledonian Edinburgh
✨Know the Company
Familiarise yourself with The Caledonian Edinburgh's history and values. Understanding their commitment to Scottish hospitality will help you align your answers with their ethos during the interview.
✨Showcase Your Customer Service Skills
As a Spa Guest Services Agent, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally to reflect the high standards of The Caledonian. A polished appearance shows that you take the opportunity seriously.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the role and helps you assess if the company is the right fit for you.
