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- Tasks: Ensure public areas are spotless and welcoming for guests.
- Company: Join The Caledonian Edinburgh, a historic hotel known for exceptional Scottish hospitality.
- Benefits: Enjoy competitive pay, free meals, discounts, and personal development opportunities.
- Why this job: Be part of a team that values cleanliness and guest satisfaction in a luxury setting.
- Qualifications: No specific experience required, just a passion for service and attention to detail.
- Other info: Flexible hours and opportunities for growth within the hospitality industry.
The Caledonian Edinburgh are recruiting for a Public Area Cleaner:
Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh's Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland's capital, we are proud to celebrate The Caledonian's stories, anecdotes and memories over the last 120 years in Edinburgh.
Exclusive Benefits:
- Competitive Hourly Rate of £13.39
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
The Role: As a Public Area Cleaner at The Caledonian Edinburgh, you will play a crucial role in upholding the impeccable reputation of our luxury property by ensuring that all public spaces and back-of-house areas are consistently presented to the highest standards of cleanliness, hygiene, and safety. Your attention to detail and commitment to delivering superior service will directly contribute to creating an inviting, elegant environment for both our guests and team members.
Key responsibilities will include maintaining cleanliness and hygiene in all public and back-of-house areas, adhering to the hotel's established standards. You will ensure the safety and security of guests, team members, and hotel property, respecting privacy and adhering to company policies. You'll collaborate with colleagues to address and resolve any queries or challenges that may arise, ensuring overall guest satisfaction and well-being. Assisting management in achieving operational goals and consistently delivering high performance is also essential. You will support the training of new team members on departmental procedures, standards, and best practices. Additionally, you will take part in system development initiatives and quality enhancement projects, provide support to the housekeeping team and assist with room attendant, linen, and laundry operations when needed, and engage in Brand Culture Programmes and contribute to Health and Safety Committees.
What We Desire: We are seeking a dedicated and passionate individual who strives to make a positive impact on the guest experience through outstanding service, attention to detail, and a commitment to luxury standards. The ideal candidate will have a proactive, guest-focused approach, with a keen eye for detail. They will demonstrate a commitment to maintaining high levels of cleanliness, safety, and hygiene throughout all public areas. A strong work ethic and a collaborative, team-oriented attitude are essential. The candidate should be capable of managing time effectively and handling multiple priorities with poise and professionalism, along with a positive attitude and the ability to engage with guests in a friendly, approachable manner.
If you are a motivated individual with a passion for creating a memorable guest experience and maintaining the highest standards of cleanliness and service, we invite you to apply to join our esteemed team at The Caledonian Edinburgh.
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with The Caledonian Edinburgh's history and values. Understanding the hotel's commitment to Scottish hospitality will help you align your approach and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your attention to detail in conversations. As a Public Area Cleaner, it's crucial to highlight your ability to maintain high cleanliness standards. Share specific examples of how you've ensured cleanliness in previous roles.
✨Tip Number 3
Network with current or former employees of The Caledonian Edinburgh. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Prepare to discuss your teamwork skills. Since collaboration is key in this role, think of examples where you've worked effectively with others to achieve a common goal, especially in a hospitality setting.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality. Emphasise any previous roles where you maintained cleanliness and hygiene standards, as this is crucial for the Public Area Cleaner position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your attention to detail. Mention specific examples of how you've contributed to guest satisfaction in past roles, as this aligns with the values of The Caledonian Edinburgh.
Highlight Teamwork Skills: Since collaboration is key in this role, be sure to mention any experiences where you worked effectively within a team. This could include resolving challenges together or supporting colleagues in achieving common goals.
Showcase Your Commitment to Cleanliness: In your application, express your dedication to maintaining high standards of cleanliness and hygiene. You might want to include any relevant certifications or training that demonstrate your commitment to safety and quality in a hospitality environment.
How to prepare for a job interview at The Caledonian Edinburgh
✨Show Your Attention to Detail
As a Public Area Cleaner, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your keen eye for cleanliness and organisation made a difference. This will demonstrate your commitment to maintaining high standards.
✨Emphasise Teamwork
This role requires collaboration with colleagues to ensure guest satisfaction. Share instances where you successfully worked as part of a team, highlighting your ability to communicate effectively and resolve challenges together.
✨Demonstrate a Guest-Focused Attitude
The Caledonian Edinburgh values a guest-focused approach. Prepare to explain how you prioritise guest comfort and satisfaction in your work. Think of examples where you went above and beyond to enhance a guest's experience.
✨Prepare for Health and Safety Questions
Given the importance of hygiene and safety in this role, be ready to discuss your understanding of health and safety protocols. Familiarise yourself with common practices in hospitality cleaning to show that you take these responsibilities seriously.
