At a Glance
- Tasks: Lead overnight hotel operations and ensure guest satisfaction while maintaining safety standards.
- Company: Join The Caledonian Edinburgh, a prestigious hotel known for exceptional service.
- Benefits: Enjoy competitive salary, free meals, discounts, and travel perks at Hilton properties.
- Other info: Opportunities for personal development and a supportive work environment await you.
- Why this job: Be part of a dynamic team and develop your career in the exciting hospitality industry.
- Qualifications: Strong leadership skills, problem-solving abilities, and a guest-focused mindset required.
The predicted salary is between 28496 - 28496 € per year.
At The Caledonian Edinburgh, exceptional service continues throughout the night. We are seeking a Nights Duty Manager to support overnight operations, ensuring guest safety, service excellence and seamless hotel performance after hours.
The Person:
- Calm, confident and professional working independently overnight
- Strong leader with sound judgement and decision-making skills
- Guest-focused with excellent problem-solving abilities
- Highly organised with strong attention to detail
- Flexible to work night shifts and support operational needs.
The Role:
- Support the leadership of overnight hotel operations
- Act as a senior point of contact for guests and team members
- Maintain safety, security and service standards throughout the night
- Ensure operational continuity and accurate reporting
- Deliver a smooth handover to the Front of House team.
Key Responsibilities:
- Support the nights team and allocate overnight duties effectively
- Handle guest issues swiftly, calmly and professionally
- Complete night audit processes and financial controls
- Monitor hotel security, safety and risk overnight
- Communicate clearly with the Front of House Team & Operational Departments.
The Benefits:
- Competitive Salary of £28,496.00.
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Pension enrolment
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh's most iconic hotels.
Learn more: www.klarenthospitality.com/careersTPBN1_UKCT
Nights Duty Manager in Livingston employer: The Caledonian Edinburgh
At The Caledonian Edinburgh, we pride ourselves on fostering a vibrant work culture that champions excellence and genuine hospitality. As a Nights Duty Manager, you will enjoy competitive pay, free meals during shifts, and access to exclusive benefits like discounted stays at Hilton properties worldwide. With a strong focus on personal development and a commitment to nurturing talent, we offer a unique opportunity to grow your career in one of Edinburgh's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Duty Manager in Livingston
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Caledonian or similar hotels. A friendly chat can open doors and give you insider info on what they’re looking for in a Nights Duty Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest service and problem-solving. Think about scenarios where you’ve had to make quick decisions or handle tricky situations. We want to see your calm and confident side!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve managed teams or tasks effectively in the past. Being highly organised is key for this role, so let us know how you keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Caledonian Edinburgh.
We think you need these skills to ace Nights Duty Manager in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Nights Duty Manager role. Highlight your leadership abilities, problem-solving skills, and any relevant experience in hospitality to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for The Caledonian Edinburgh. Share specific examples of how you've handled guest issues or led a team effectively.
Showcase Your Night Owl Skills:Since this role is all about overnight operations, emphasise your ability to work independently during night shifts. Let us know how you maintain calm and professionalism in challenging situations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Caledonian Edinburgh
✨Know the Hotel Inside Out
Before your interview, make sure you research The Caledonian Edinburgh thoroughly. Familiarise yourself with its history, services, and guest reviews. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Nights Duty Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your decision-making skills and how you maintain calm under pressure.
✨Emphasise Guest-Focused Problem Solving
Think of specific instances where you've handled guest issues effectively. Be ready to discuss how you prioritise guest satisfaction and ensure safety and security during night shifts. This will illustrate your problem-solving abilities and guest-focused mindset.
✨Prepare for Operational Scenarios
Anticipate questions about operational continuity and night audit processes. Brush up on your knowledge of financial controls and hotel security measures. Being well-prepared for these topics will demonstrate your organisational skills and attention to detail.
