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- Tasks: Manage linen supply and ensure cleanliness in a vibrant hotel environment.
- Company: The Caledonian Edinburgh, a historic hotel with a rich Scottish heritage.
- Benefits: Earn £13.18 per hour, enjoy free meals, discounts, and personal development opportunities.
- Why this job: Join a passionate team and contribute to exceptional guest experiences in hospitality.
- Qualifications: Strong organisational skills and a friendly, customer-focused attitude.
- Other info: Flexible hours, career growth, and a supportive team culture await you!
Join to apply for the Linen Porter role at The Caledonian Edinburgh
Job Ref: AM14876
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: £13.18 Per Hour + Exclusive Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 Hours Per Week
Posted date: 08/10/2025
Closing date: 10/11/2025
Our Story
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
Located in the heart of Scotland’s capital, we are proud to celebrate Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories.
Exclusive Benefits
- Competitive Hourly Rate of £13.18
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Day of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
- We can coach, train and develop you to help find your passion – whether it is exploring your first role or your next step in the exciting world of hospitality!
The Role
The Linen Porter is responsible for ensuring that the housekeeping and food & beverage departments are consistently supplied with high‑quality linen and terry products. This role plays a vital part in maintaining smooth hotel operations by managing linen distribution, stock control, and maintaining cleanliness and order within the linen room.
Key Responsibilities
- Linen Management & Distribution
- Ensure that clean linen, towels, and other required materials are readily available for housekeeping and F&B departments.
- Monitor stock levels and inform supervisors when additional supplies are needed.
- Assist in receiving, counting, and checking linen deliveries to ensure quality and accuracy.
- Handle used linen and ensured it is correctly sorted and prepared for laundry collection.
- Organisation & Cleanliness
- Maintain a well‑organised and tidy linen room, ensuring easy access to required materials.
- Follow proper storage procedures to prevent damage and contamination.
- Ensure compliance with health, safety, and hygiene standards always.
- Guest Interaction & Customer Service
- Respond to guest requests for additional linen or special requirements in a timely and professional manner.
- Ensure a warm, friendly, and professional approach when dealing with guests and colleagues.
- Maintain discretion and respect guest privacy when working in guest areas.
- Teamwork & Communication
- Work collaboratively with housekeeping, laundry, and F&B teams to ensure seamless operations.
- Communicate any shortages, damages, or issues to the Linen Supervisor or Housekeeping Manager.
- Support colleagues by assisting with other housekeeping duties as required.
- Compliance & Standards
- Follow company policies and procedures to ensure the correct handling, storage, and distribution of linen.
- Report any maintenance or safety concerns to the appropriate department.
What We Desire
- Strong Organisational Skills
- Team Player Mentality
- Customer-Focused Approach
- Friendly and professional attitude when interacting with guests and team members.
- Ability to anticipate and respond to guest needs efficiently.
- Comfortable with manual handling, including lifting, carrying, and moving linen.
If you have a keen eye for detail, enjoy working as part of a team, and take pride in maintaining high standards, we would love to hear from you. Apply now to become part of our team!
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Linen Porter employer: The Caledonian Edinburgh
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Caledonian Edinburgh. Familiarise yourself with its history and values. This will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your customer service skills! As a Linen Porter, you'll be interacting with guests and colleagues. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Show off your teamwork spirit! The role requires collaboration with various departments. Be ready to share how you've worked well in a team before, and how you can contribute to a positive work environment at The Caledonian.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Linen Porter role specifically. Highlight any relevant experience or skills that match the job description. This shows us that you've done your homework and are genuinely interested in joining The Caledonian Edinburgh.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and our values.
How to prepare for a job interview at The Caledonian Edinburgh
✨Know Your Linen!
Familiarise yourself with the types of linen and terry products used in hotels. Being able to discuss how you would manage linen distribution and stock control will show your understanding of the role and impress the interviewers.
✨Show Off Your Organisational Skills
Prepare examples of how you've maintained cleanliness and order in previous roles. Highlighting your strong organisational skills will demonstrate that you're ready to keep the linen room tidy and efficient.
✨Customer Service is Key
Think of scenarios where you've provided excellent customer service. Be ready to share how you would respond to guest requests for additional linen or special requirements, showcasing your friendly and professional attitude.
✨Team Player Mentality
Emphasise your ability to work collaboratively with others. Prepare to discuss how you've supported colleagues in past jobs, as teamwork is crucial in maintaining smooth hotel operations.
