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- Tasks: Manage linen supply and ensure cleanliness in a vibrant hotel environment.
- Company: The Caledonian Edinburgh, a historic hotel with a rich Scottish heritage.
- Benefits: Earn £13.18 per hour, enjoy free meals, discounts, and personal development opportunities.
- Why this job: Join a passionate team and contribute to exceptional guest experiences in hospitality.
- Qualifications: Strong organisational skills and a friendly, customer-focused attitude.
- Other info: Flexible hours, career growth, and a supportive team culture await you!
Linen Porter – The Caledonian Edinburgh
Join to apply for the Linen Porter role at The Caledonian Edinburgh
Job Ref: AM15073
Location: The Caledonian, Edinburgh
Salary: £13.18 per hour + exclusive benefits
Contract type: Permanent
Hours: Full time, 40 hours per week
Posted: 07/01/2026
Closing date: 07/02/2026
Our Story
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
The Role
The Linen Porter ensures that housekeeping and F&B departments are consistently supplied with high‑quality linen and terry products. Responsible for linen distribution, stock control, and upkeep of the linen room.
Key Responsibilities
- Linen Management & Distribution
- Ensure clean linen and towels are readily available for housekeeping and F&B.
- Monitor stock levels and notify supervisors when supplies are needed.
- Assist in receiving, counting, and checking linen deliveries for quality and accuracy.
- Handle used linen and prepare it for laundry collection.
- Organisation & Cleanliness
- Maintain an organised and tidy linen room for easy access to materials.
- Apply proper storage procedures to prevent damage and contamination.
- Ensure compliance with health, safety, and hygiene standards.
- Guest Interaction & Customer Service
- Respond to guest requests for additional linen or special requirements promptly and professionally.
- Maintain a warm, friendly, and professional approach with guests and colleagues.
- Respect guest privacy when working in guest areas.
- Teamwork & Communication
- Work collaboratively with housekeeping, laundry, and F&B teams to ensure seamless operations.
- Communicate shortages, damages, or issues to the Linen Supervisor or Housekeeping Manager.
- Support colleagues with additional housekeeping duties as required.
- Compliance & Standards
- Follow company policies and procedures for handling, storage, and distribution of linen.
- Report maintenance or safety concerns to the appropriate department.
What We Desire
- Strong organisational skills
- Team player mentality
- Customer‑focused approach
- Friendly and professional attitude when interacting with guests and team members
- Ability to anticipate and respond to guest needs efficiently
- Comfortable with manual handling, including lifting, carrying, and moving linen
Exclusive Benefits
- Competitive hourly rate of £13.18
- Free and healthy meals when on duty
- 50% off our Food & Beverage venues – The Court & Caley Bar
- Discounted use of leisure facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 days of annual leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
- Coaching, training, and development to help you find your passion
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitality
Apply Now
If you have a keen eye for detail, enjoy working as part of a team, and take pride in maintaining high standards, we would love to hear from you. Apply now to become part of our team!
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Linen Porter employer: The Caledonian Edinburgh
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Caledonian Edinburgh. Familiarise yourself with its history and values. This will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your customer service skills! As a Linen Porter, you'll be interacting with guests and colleagues. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Show off your teamwork spirit! The role requires collaboration with various departments. Be ready to share how you've worked well in a team before, and how you can contribute to a positive work environment at The Caledonian.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Linen Porter role specifically. Highlight any relevant experience or skills that match the job description. This shows us that you've done your homework and are genuinely interested in joining The Caledonian Edinburgh.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and our values.
How to prepare for a job interview at The Caledonian Edinburgh
✨Know Your Linen!
Familiarise yourself with the types of linen and terry products used in hotels. Being able to discuss how you would manage linen distribution and stock control will show your understanding of the role and impress the interviewers.
✨Show Off Your Organisational Skills
Prepare examples of how you've maintained cleanliness and order in previous roles. Highlighting your strong organisational skills will demonstrate that you're ready to keep the linen room tidy and efficient.
✨Customer Service is Key
Think of scenarios where you've provided excellent customer service. Be ready to share how you would respond to guest requests for additional linen or special requirements, showcasing your friendly and professional attitude.
✨Team Player Mentality
Emphasise your ability to work collaboratively with others. Prepare to discuss how you've supported colleagues in past jobs, as teamwork is crucial in maintaining smooth hotel operations.
