Front Office Supervisor

Front Office Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise front office operations and ensure exceptional guest experiences.
  • Company: The Caledonian Edinburgh, a historic hotel with a rich Scottish heritage.
  • Benefits: Competitive pay, free meals, and 50% off food while on duty.
  • Why this job: Join a team dedicated to creating memorable guest experiences in a stunning location.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Opportunities for growth within Klarent Hospitality's portfolio.

The predicted salary is between 24000 - 36000 £ per year.

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: £***** Per Hour + Exclusive Benefits

Contract type: Permanent

Hours: Full Time (40 Hours Per Week)

Posted date: 03/02/2026

Closing date: 03/03/2026

Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh's Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland's capital, we are proud to celebrate The Caledonian's stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way.

We're delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel's Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland's prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.

Our Management Company: As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits: Competitive Hourly Rate of £***** Free and healthy meals when on duty. 50% off our Food.

Front Office Supervisor employer: The Caledonian Edinburgh

The Caledonian Edinburgh is an exceptional employer, offering a vibrant work culture steeped in over a century of Scottish hospitality. Located in the heart of Edinburgh, employees benefit from competitive pay, exclusive perks such as free meals, and ample opportunities for personal and professional growth within the Klarent Hospitality portfolio. Join us to be part of a dedicated team that values hard work and commitment while celebrating the rich stories of our historic hotel.
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Contact Detail:

The Caledonian Edinburgh Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Supervisor

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Caledonian or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.

✨Tip Number 2

Prepare for the interview by researching The Caledonian's history and values. Show us that you understand our commitment to Scottish hospitality and how you can contribute to our next chapter. It’s all about making that personal connection!

✨Tip Number 3

Practice common interview questions with a mate. Get comfortable talking about your experience and how it relates to the Front Office Supervisor role. Confidence is key, and we want to see your personality shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at The Caledonian.

We think you need these skills to ace Front Office Supervisor

Customer Service Skills
Leadership Skills
Communication Skills
Problem-Solving Skills
Team Management
Attention to Detail
Time Management
Conflict Resolution
Organisational Skills
Multitasking
Adaptability
Sales Skills
Hospitality Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front Office Supervisor role. Highlight any relevant hospitality experience and customer service skills that show you’re a perfect fit for The Caledonian.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining The Caledonian and how your background aligns with our values. Be genuine and let your personality come through!

Showcase Your Passion for Hospitality: In your application, don’t forget to express your love for the hospitality industry. Share any stories or experiences that demonstrate your commitment to providing exceptional guest experiences at places like The Caledonian.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at The Caledonian!

How to prepare for a job interview at The Caledonian Edinburgh

✨Know Your Stuff

Before heading into the interview, make sure you know the ins and outs of The Caledonian Edinburgh. Familiarise yourself with its history, values, and what makes it unique in the hospitality industry. This will show your genuine interest and help you connect with the interviewers.

✨Dress to Impress

As a Front Office Supervisor, you'll be the face of the hotel. Dress smartly and professionally for your interview. A polished appearance not only boosts your confidence but also demonstrates your understanding of the role's importance in creating a great first impression for guests.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a guest or resolved a difficult situation. This is crucial for a role that prioritises guest comfort and satisfaction.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to The Caledonian's legacy.

Front Office Supervisor
The Caledonian Edinburgh
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