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- Tasks: Manage and plan unforgettable events for clients, ensuring smooth execution and high satisfaction.
- Company: Join The Caledonian Edinburgh, a historic hotel known for exceptional Scottish hospitality.
- Benefits: Enjoy a competitive salary, free meals, discounts, and opportunities for personal development.
- Why this job: Be part of a dynamic team creating memorable experiences in a stunning location.
- Qualifications: Previous experience in events, strong organisational skills, and a positive attitude are essential.
- Other info: Flexible working hours and the chance to grow within a supportive hospitality group.
The predicted salary is between 22000 - 29000 £ per year.
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh's Old Town, a UNESCO World Heritage Site.
We are delighted to be recruiting for a skilled Events Executive within the Group Sales and Meetings & Events team, to event manage and deliver an unrivalled event experience for our guests and within our reimagined dining experiences, event spaces and newly refurbished 235 guestrooms and suites.
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.
Exclusive Benefits:
- £26,250.00 Annual Salary + Bonus
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- 28 Days of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
The Role:
As an Events Executive for The Caledonian Edinburgh, you will manage and plan successful programs for our clients and guests with meetings, incentives and social events, through smooth planning experience, overall client satisfaction and excellent communication across all departments within the hotel.
What a typical working week will look like:
- Receive file handovers from the Sales team for contracted events to then communicate and lead the client through an effective event management journey.
- Communicate clients' needs, event schedules, menu choices, event inclusions across all departments within the hotel.
- Take enquiries for small meetings and social events, weddings, dinner and convert these customer enquiries to then deliver to event execution.
- Seek opportunities to increase sales, upsell and guest satisfaction.
- Ensure effective planning and billing procedures leading to high guest satisfaction.
- Event Manage key accounts, events and annual events.
- Build strong relationships with key customers, both new and repeat events.
- Participate in hotel promotional activities.
- Work effectively with the other commercial and operational departments.
- Produce Banqueting Events Orders with full event details for all departments.
- Attend Commercial and Operational meetings to discuss each event in detail.
What are we looking for?
An Events Executive is working on behalf of our Guests and working with other Team Members and Departments. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in an Events role.
- Excellent organisational and administration skills.
- Positive attitude and strong communication skills.
- Confident in numerical skills, reporting and data.
- Knowledge of hotel systems, with OnQ and Delphi platform knowledge preferred.
- Creative approach to event program ideas.
- Excellent grooming standards.
- Demonstrated previous experience working in an Events environment.
- Detail focus.
- Resilience and ability to thrive even in high pressure situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems.
- Qualification, degree, or certification in a relevant field.
Events Executive employer: The Caledonian Edinburgh
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive
✨Tip Number 1
Familiarise yourself with The Caledonian Edinburgh's unique offerings and history. Understanding the hotel's story and its commitment to Scottish hospitality will help you connect with the team and demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Network with current or former employees of The Caledonian or Klarent Hospitality. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Events Executive position.
✨Tip Number 3
Prepare to showcase your organisational skills through examples from your past experiences. Think of specific events you've managed, highlighting how you handled challenges and ensured client satisfaction, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest trends in event management and hospitality. Being knowledgeable about current industry practices can set you apart and show that you're proactive and passionate about your career in events.
We think you need these skills to ace Events Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management. Focus on specific roles where you've successfully planned and executed events, showcasing your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and event management. Mention why you are excited about the opportunity at The Caledonian Edinburgh and how your skills align with their values of care, connection, and curation.
Showcase Relevant Skills: In your application, emphasise your communication skills, numerical proficiency, and any experience with hotel systems like OnQ and Delphi. Provide examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Events Executive role.
How to prepare for a job interview at The Caledonian Edinburgh
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in event management. Highlight specific events you've organised, the challenges you faced, and how you overcame them. This will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication across various departments, practice articulating your thoughts clearly. You might be asked situational questions, so think about how you would communicate client needs effectively to different teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of examples where you had to adapt quickly during an event and how you ensured guest satisfaction despite challenges.
✨Research The Caledonian Edinburgh
Familiarise yourself with the hotel's history, values, and recent developments. Understanding their brand and what they stand for will help you align your answers with their expectations and show genuine interest in the position.
