Casual Reservations Agent in Edinburgh

Casual Reservations Agent in Edinburgh

Edinburgh Full-Time 12 - 16 £ / hour (est.) No home office possible
The Caledonian Edinburgh

At a Glance

  • Tasks: Create exceptional first impressions and manage guest reservations with a personal touch.
  • Company: The Caledonian Edinburgh, a prestigious hotel known for its outstanding service.
  • Benefits: Earn £12.36 per hour plus exclusive benefits in a vibrant work environment.
  • Other info: Flexible part-time hours with opportunities for growth in the hospitality industry.
  • Why this job: Join a dynamic team and enhance guest experiences in a beautiful setting.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 12 - 16 £ per hour.

Job Ref: AM15166

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: £12.36 Per Hour + Exclusive Benefits!

Contract type: Casual

Hours: Part Time

Posted date: 17/02/2026

Closing date: 17/03/2026

At The Caledonian Edinburgh, the guest journey begins long before arrival. We are seeking a Casual Reservations Agent to create exceptional first impressions, offering personalised service.

Casual Reservations Agent in Edinburgh employer: The Caledonian Edinburgh

At The Caledonian Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contribution. As a Casual Reservations Agent, you will enjoy flexible working hours, competitive pay, and exclusive benefits, all while being part of a prestigious hotel that prioritises employee growth and development in the heart of Edinburgh. Join us to be part of a team that is dedicated to creating memorable experiences for our guests and enhancing your career in the hospitality industry.
The Caledonian Edinburgh

Contact Detail:

The Caledonian Edinburgh Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Reservations Agent in Edinburgh

✨Tip Number 1

Make sure to research The Caledonian Edinburgh before your interview. Knowing about their history, values, and what makes them unique will help you stand out and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! As a Casual Reservations Agent, you'll need to create exceptional first impressions. Role-play with a friend or family member to get comfortable with common questions and scenarios.

✨Tip Number 3

Dress to impress! Even if it's a casual position, showing up looking polished and professional can make a big difference. It shows that you take the opportunity seriously and respect the company.

✨Tip Number 4

Don't forget to apply through our website! We want to see your application come through directly, so make sure you follow the process. It’s a great way to ensure your application gets the attention it deserves.

We think you need these skills to ace Casual Reservations Agent in Edinburgh

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Sales Skills
Multitasking
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application for the Casual Reservations Agent role. Highlight your relevant experience and skills that align with creating exceptional first impressions, as this is key to our guest journey.

Show Your Personality: We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know what makes you unique and how you can contribute to our team at The Caledonian Edinburgh.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.

Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at The Caledonian Edinburgh

✨Know the Company

Before your interview, take some time to research The Caledonian Edinburgh. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Casual Reservations Agent, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to create exceptional first impressions and handle inquiries with a personal touch.

✨Practice Common Interview Questions

Anticipate questions related to reservations, customer service scenarios, and teamwork. Practising your responses can help you feel more confident during the interview. Consider role-playing with a friend to get comfortable with articulating your thoughts.

✨Dress the Part

Even though it's a casual position, dressing smartly for the interview shows professionalism and respect for the company. Aim for business casual attire that reflects the welcoming atmosphere of The Caledonian Edinburgh, making sure you look polished and approachable.

Casual Reservations Agent in Edinburgh
The Caledonian Edinburgh
Location: Edinburgh

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