At a Glance
- Tasks: Deliver exceptional customer service and support events in a fast-paced hospitality environment.
- Company: Join Klarent Hospitality, a leader in inspiring leadership and diversity.
- Benefits: Enjoy discounts on food, drinks, accommodation, and free use of the Leisure Club.
- Other info: Opportunities for growth and annual social events await you!
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
We have an exciting opportunity for a Casual Meeting & Events Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- A positive attitude and a willingness to learn
- Exceptional customer service skills
- Friendly and Professional
- Good communication skills, and a true team player
- Ability to work under pressure
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Ensuring all meeting and events rooms are well presented, clean and stocked with supplies
- Work closely with other departments to ensure a seamless guest experience is delivered
- Provide support for events, such as assisting with last minute changes, guest queries or technical support
- Ensure all equipment is set up correctly
- Support the team with food running and service, ensuring a seamless experience in a fast-paced environment.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Meeting & Events Operative in Edinburgh employer: The Caledonian Edinburgh
The Caledonian Edinburgh is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a focus on providing outstanding service in a luxury environment, team members enjoy unique benefits including travel opportunities and exclusive staff offers, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Meeting & Events Operative in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Caledonian Edinburgh. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Caledonian Edinburgh
Don't be shy about reaching out to The Caledonian Edinburgh directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Meeting & Events Operative in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Caledonian Edinburgh and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Caledonian Edinburgh
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
