Door Person

Job Ref: AM15741

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: £12.71 Per Hour + Exclusive Benefits!

Contract type: Permanent

Hours: Part Time

Shift pattern: Variation of Shifts, Including Weekends

Hours per week: 24 Hours Per Week

Posted date: 31/08/2026

Closing date: 17/10/2026

As the first point of welcome to The Caledonian Edinburgh, our Door Person sets the tone for an exceptional guest experience. We are seeking a Door Person to deliver a warm, polished arrival and departure experience within our iconic luxury hotel.

The Person

  • Naturally welcoming, professional and guest-focused
  • Well-presented with a confident and approachable manner
  • Proactive and attentive to guest needs and detail
  • Calm, organised and able to multitask effectively
  • Flexible and adaptable to support wider hotel operations.

The Role

  • Provide a refined first and last impression for every guest
  • Anticipate guest needs and deliver personalised service
  • Support VIP arrivals and guests with special requirements
  • Represent the hotel's luxury standards from arrival to departure
  • Work closely with the Concierge and Front of House team.

Key Responsibilities

  • Welcome and bid farewell to guests in a timely, polished manner
  • Assist with guest requests and local recommendations
  • Communicate guest feedback and requests to relevant teams
  • Maintain awareness of VIP guests and daily hotel activity
  • Adhere to all security, safety and service procedures.

The Benefits

  • Hourly Rate of £12.71
  • Free and healthy meals when on duty.
  • 50% off our Food & Beverage Venues - The Court & Caley Bar
  • Discounted use of Leisure Facilities
  • Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships - T&Cs apply
  • 28 Days of Annual Leave, increasing with long service
  • Pension enrolment
  • We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us

At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.

Begin your journey with one of Edinburgh's most iconic hotels.

Learn more: www.klarenthospitality.com/careers

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Door Person employer: The Caledonian Edinburgh

The Caledonian Edinburgh is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a focus on providing outstanding service in a luxury environment, team members enjoy unique benefits including travel opportunities and exclusive staff offers, making it a rewarding place to build a career in hospitality.

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Contact Details:

The Caledonian Edinburgh Recruitment Team