At a Glance
- Tasks: Lead the housekeeping team to ensure luxury standards and exceptional guest experiences.
- Company: Join The Caledonian Edinburgh, a prestigious hotel known for its excellence.
- Benefits: Enjoy free meals, discounts, travel perks, and personal development opportunities.
- Other info: Opportunities for growth and fully funded apprenticeships available.
- Why this job: Be part of a dynamic team that values craftsmanship and genuine hospitality.
- Qualifications: Experience in housekeeping leadership and a passion for luxury service.
The predicted salary is between 24300 - 29700 £ per year.
At The Caledonian Edinburgh, exceptional housekeeping standards are central to our luxury guest experience. We are seeking a Deputy Head Housekeeper to support the leadership of the Housekeeping department, ensuring impeccable guest rooms, high-performing teams and consistent service excellence throughout the hotel.
The Person
- An experienced housekeeping leader with a passion for luxury standards.
- Calm, confident and highly organised in a fast-paced environment.
- A supportive manager who coaches, develops and engages teams.
- Detail-driven with strong quality, productivity and commercial awareness.
- Adaptable, proactive and solutions-focused.
The Role
- Support the Head Housekeeper in leading daily housekeeping operations.
- Drive consistent guest room and public area standards.
- Champion service excellence, productivity and engagement.
- Lead by example during peak operational periods.
- Support succession planning, training and departmental development.
Key Responsibilities
- Supervise room quality, cleanliness standards and operational delivery.
- Coach and develop housekeeping teams to achieve performance targets.
- Monitor productivity, costs and supplier performance.
- Respond proactively to guest feedback and quality issues.
- Ensure compliance with brand standards, safety and sustainability policies.
The Benefits
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar.
- Discounted use of Leisure Facilities.
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night.
- Opportunities for your personal development within the Hotel Group Brand Portfolio.
- Fully funded apprenticeships – T&Cs apply.
- 28 Days of Annual Leave, increasing with long service.
- Pension enrolment.
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh’s most iconic hotels.
Deputy Head Housekeeper employer: The Caledonian Edinburgh
The Caledonian Edinburgh is an exceptional employer, offering a vibrant work culture where attention to detail and pride in one's work are highly valued. Employees enjoy competitive pay, healthy meals during shifts, and access to discounted leisure facilities, alongside ample opportunities for personal development within one of Edinburgh's premier hotels.
