Casual Linen Porter

Casual Linen Porter

Join to apply for the Casual Linen Porter role at The Caledonian Edinburgh

Job Ref: AM14948

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: £13.18 Per Hour + Exclusive Benefits

Contract type: Casual

Hours: Part Time

Posted date: 31/10/2025

Closing date: 30/11/2025

Our Story

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated on the West End of Princes Street, the former Victorian railway hotel sits in the shadow of Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

We are proud to celebrate over 120 years of hospitality. At The Caledonian Edinburgh, the comfort of our guests is paramount and reflected in each guest room. Our rooms and suites are designed to reflect Scotland’s vast landscape, featuring themes from Edinburgh, Stirling and Inverness.

Exclusive Benefits

• Competitive hourly rate of £13.18
• Free healthy meals when on duty
• 50% off our Food & Beverage venues – The Court & Caley Bar
• Discounted use of leisure facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C\’ apply
• 28 days of annual leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• Coaching, training and development to help find your passion – whether it is exploring your first role or the next step in hospitality

The Role

Our Casual Linen Porter is responsible for ensuring that the housekeeping and food & beverage departments are consistently supplied with high‑quality linen and terry products. This role plays a vital part in maintaining smooth hotel operations by managing linen distribution, stock control, and maintaining cleanliness and order within the linen room.

Key Responsibilities

• Linen Management & Distribution
  • Ensure that clean linen, towels, and other required materials are readily available for housekeeping and F&B departments.
  • Monitor stock levels and inform supervisors when additional supplies are needed.
  • Assist in receiving, counting and checking linen deliveries to ensure quality and accuracy.
  • Handle used linen and ensure it is correctly sorted and prepared for laundry collection.
• Organisation & Cleanliness
  • Maintain a well‑organised and tidy linen room, ensuring easy access to required materials.
  • Follow proper storage procedures to prevent damage and contamination.
  • Ensure compliance with health, safety and hygiene standards at all times.
• Guest Interaction & Customer Service
  • Respond to guest requests for additional linen or special requirements in a timely and professional manner.
  • Ensure a warm, friendly and professional approach when dealing with guests and colleagues.
  • Maintain discretion and respect guest privacy when working in guest areas.
• Teamwork & Communication
  • Work collaboratively with housekeeping, laundry and F&B teams to ensure seamless operations.
  • Communicate any shortages, damages or issues to the Linen Supervisor or Housekeeping Manager.
  • Support colleagues by assisting with other housekeeping duties as required.
• Compliance & Standards
  • Follow company policies and procedures to ensure the correct handling, storage and distribution of linen.
  • Report any maintenance or safety concerns to the appropriate department.

What We Desire

• Strong organisational skills
• Team player mentality
• Customer‑focused approach
• Friendly and professional attitude when interacting with guests and team members
• Ability to anticipate and respond to guest needs efficiently
• Comfortable with manual handling, including lifting, carrying and moving linen

If you have a keen eye for detail, enjoy working as part of a team and take pride in maintaining high standards, we would love to hear from you. Apply now to become part of our team!