At a Glance
- Tasks: Deliver luxurious in-room dining experiences and ensure guest satisfaction.
- Company: The Caledonian Edinburgh, a historic hotel with a rich heritage.
- Benefits: Earn Β£12.21 per hour, enjoy free meals, and discounted hotel stays.
- Why this job: Join a passionate team and create unforgettable moments for guests.
- Qualifications: No experience needed, just enthusiasm and a willingness to learn.
- Other info: Flexible hours and opportunities for personal development in hospitality.
Job Ref: AM14633
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: Β£12.21 Per Hour + Exclusive Benefits
Contract type: Casual
Hours: Part Time
Shift pattern: Flexible Hours
Posted date: 30/07/2025
Closing date: 31/10/2025
Our Story:
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh\βs Old Town, a UNESCO World Heritage Site.
Located in the heart of Scotland\βs capital, we are proud to celebrate The Caledonian\βs stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way We\βre delighted to be recruiting for our newly reimaged bedrooms and guest experience.
We would love for you to embark on the journey to our next chapter, The Caley Way We\βre delighted to be recruiting for our newly reimagined dining experiences. Located in the heart of the hotel, The Court embodies the history and character of its rich past, combining vintage luxury and mid-century design. A social scene for residents and locals to gather and celebrate, showcasing exquisite and original heritage features, a grand cocktail bar, exceptional all-day dining, patisserie, lounge and finished with a live music stage.
Our Management Company:
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
Exclusive Benefits:
- Competitive Hourly Rate of Β£12.21
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues β The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships β T&Cs apply
- 28 Day of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
- We can coach, train and develop you to help find your passion β whether it is exploring your first role or your next step in the exciting world of hospitality
The Role:
We are seeking a dedicated and enthusiastic individual to join our prestigious hotel as our Casual In-Room Dining Assistant. In this role, you will be integral in delivering a luxurious and personalised dining experience for our esteemed guests. From morning coffees to evening refreshments, you will contribute to ensuring each guest\βs expectations are exceeded, always providing a memorable and seamless service.
You will also be responsible for the presentation of welcome amenities for our most distinguished guests, ensuring their arrival is met with thoughtful detail and elegance. As part of a committed and knowledgeable team, you will work collectively to maintain our hotel\βs outstanding reputation for guest satisfaction.
Experience in hospitality is not required; however, we seek candidates who demonstrate enthusiasm, curiosity, and a strong commitment to learning. We are dedicated to supporting your professional growth through comprehensive training and development opportunities.
Key Responsibilities:
- Always uphold the highest standards of discretion and respect for guest privacy.
- Maintain punctual attendance, arriving in full uniform and adhering to established grooming standards.
- Accurately clock in and out at the start and end of each shift.
- Comply with all hygiene, health and safety, fire regulations, and relevant hotel policies.
- Execute cleaning duties as assigned within food and beverage outlets.
- Adhere strictly to all brand and service standards established by the hotel.
- Attend all required training sessions and meetings during working hours.
- Support additional Food & Beverage outlets and operational departments when necessary.
- Exhibit flexibility in working a rotating schedule, including weekends and holidays.
- Perform additional duties as assigned by management.
- Conduct all responsibilities with a positive, courteous, and professional demeanour.
- Ensure all front and back-of-house areas are kept clean, organised, and presentable.
- Proactively address and resolve guest requests or concerns whenever possible.
- Attend shift briefings and provide thorough end-of-shift handovers.
- Offer assistance to guests in need, demonstrating initiative and care.
What we Desire:
- A passion for delivering exceptional guest experiences.
- Outstanding communication skills and a consistently positive attitude.
- Strong teamwork and collaboration capabilities.
- Adaptability and resilience in a fast-paced hospitality environment.
- A professional appearance and manner always.
- A proactive approach to challenges and a commitment to continuous improvement.
If you are enthusiastic about curating unforgettable guest experiences and are eager to contribute to our esteemed hospitality team, we invite you to apply for this exciting opportunity.
Casual In Room Dining Assistant employer: The Caledonian Edinburgh
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Casual In Room Dining Assistant
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at The Caledonian or other hotels and can put in a good word for you.
β¨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. Sometimes, hiring managers might want to have a quick chat to get to know you better.
β¨Tip Number 3
Show off your personality! During interviews or meet-and-greets, let your enthusiasm for hospitality shine through. We love candidates who are genuinely excited about creating memorable guest experiences.
β¨Tip Number 4
Follow up after applying! A quick email thanking the hiring team for considering your application can set you apart. It shows you're keen and professional, which is exactly what we look for at The Caledonian.
We think you need these skills to ace Casual In Room Dining Assistant
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see your excitement about creating memorable experiences for our guests. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to customise your application to reflect the role of Casual In-Room Dining Assistant. Highlight any relevant skills or experiences, even if theyβre from different fields. We love seeing how your unique background can contribute to our team!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and check for any typos or errors. We want to see your personality, but clarity is key!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for this exciting opportunity at The Caledonian Edinburgh.
How to prepare for a job interview at The Caledonian Edinburgh
β¨Know Your Stuff
Before the interview, take some time to research The Caledonian Edinburgh and its history. Familiarise yourself with their dining experiences and what makes them unique. This will show your genuine interest in the role and help you connect with the interviewers.
β¨Show Your Enthusiasm
As a Casual In-Room Dining Assistant, your passion for delivering exceptional guest experiences is key. Be ready to share examples of how you've gone above and beyond in previous roles or even in everyday situations. Let your enthusiasm shine through!
β¨Dress to Impress
First impressions matter! Make sure you arrive in smart attire that reflects the professional standards of the hospitality industry. A polished appearance shows that you respect the opportunity and are serious about the role.
β¨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It demonstrates your interest in the position and helps you gauge if it's the right fit for you.