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- Tasks: Serve breakfast and create memorable experiences for guests in a vibrant hotel setting.
- Company: Join The Caledonian, a historic hotel celebrating 120 years of Scottish hospitality.
- Benefits: Enjoy £12.21/hour, free meals, discounts on stays, and opportunities for personal development.
- Why this job: Be part of a legacy while growing your career in the exciting world of hospitality.
- Qualifications: A warm, energetic personality with a passion for customer service and teamwork.
- Other info: Flexible hours, including weekends, with potential for apprenticeships and career growth.
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh's Old Town, a UNESCO World Heritage Site.
We are delighted to celebrate The Caledonian's 120th anniversary in Scotland's capital, proudly celebrating and sharing its stories, anecdotes and memories throughout the hotel and beyond.
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.
Exclusive Benefits:
- Hourly Rate of £12.21
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
As our Breakfast Host, your day will be an opportunity to deliver exceptional service in an elegant setting, where every detail matters. Here’s what a day with us might entail:
- You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.
- Multifunctional Food and Beverage management and support allowing you to flex your skills in all Food and Beverage Outlets within the Hotel.
- Ensure that all Food and Beverage bookings are managed and communicated across the Food and Beverage department in a timely manner.
- In-depth knowledge of the booking system used within the Food and Beverage department.
- Ensure that all guests are called pre-arrival, and any specific requirements are communicated with the teams.
- Liaison with guests in the booking of private events within the Food and Beverage departments.
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service.
- Up-sell with latest departmental incentives.
- Carry out cleaning duties as assigned to you in any of the food and beverage outlets.
- As a Food and Beverage Host you will work 5 days per week, including, but not always, weekends and bank holidays.
What Do We Desire:
- Are you a warm, energetic and passionate individual eager to join a team of likeminded professionals? Then this is the role for you!
- A genuine passion for excellence and a continuous desire to learn and evolve.
- A proactive, positive approach with a natural ability to inspire and lead.
- A genuine commitment to delivering exceptional service for both our guests and team members.
- Flexible and adaptable to support the wider hotel as and when required.
Join us at The Caley and be part of a legacy of service excellence, while embarking on your own career journey in the vibrant world of hospitality.
Breakfast Host employer: The Caledonian Edinburgh
Contact Detail:
The Caledonian Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Host
✨Tip Number 1
Familiarise yourself with The Caledonian's history and values. Understanding the hotel's legacy and commitment to Scottish hospitality will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. If you have previous experience in hospitality, be ready to share specific examples of how you've gone above and beyond for guests, as this will resonate well with the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since the role may require working weekends and bank holidays, highlighting your willingness to accommodate various schedules can set you apart from other candidates.
✨Tip Number 4
Express your eagerness to learn and grow within the hospitality industry. Mentioning your interest in personal development opportunities, such as apprenticeships, can show that you're committed to a long-term career with us at The Caledonian.
We think you need these skills to ace Breakfast Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Breakfast Host position. Understand the key responsibilities and desired qualities, such as customer service skills and a passion for hospitality.
Tailor Your CV: Customise your CV to highlight relevant experience in food and beverage service or hospitality. Emphasise any previous roles where you demonstrated exceptional customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of The Caledonian Edinburgh that resonate with you, and explain how your skills align with their values and mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Caledonian Edinburgh
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for providing excellent service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. The interviewer will be looking for your ability to remain friendly and professional, especially when dealing with challenging situations.
✨Familiarise Yourself with the Venue
Research The Caledonian Edinburgh and its offerings before the interview. Knowing about the hotel's history, its location, and the services it provides will show your interest and help you answer questions more effectively.
✨Be Ready to Discuss Flexibility
Since the role may require working weekends and bank holidays, be prepared to discuss your availability. Highlight your willingness to adapt and support the team whenever needed, as flexibility is key in the hospitality sector.
