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For Companies At a Glance
- Tasks: Welcome members and guests, manage calls, and coordinate reservations in a luxurious setting.
- Company: Exclusive Private Members Club known for exceptional service and a welcoming atmosphere.
- Benefits: Competitive salary, monthly tips, uniform, meals, and festive time off.
- Why this job: Join a prestigious team and develop your career in a dynamic environment.
- Qualifications: Experience in customer service, excellent communication skills, and proficiency in Microsoft Office.
- Other info: Flexible hours with opportunities for training and career growth.
The predicted salary is between 24000 - 36000 £ per year.
About Us:
Our Private Members Club offers an exclusive and luxurious environment for our distinguished members, their guests and other visitors. We pride ourselves on providing exceptional service and a welcoming atmosphere.
Key Responsibilities:
- Greet and welcome members and guests with a warm and professional demeanour
- Manage incoming calls, emails, and correspondence efficiently
- Coordinate reservations and appointments
- Assist with administrative tasks and member inquiries
- Maintain the reception area to the highest standards
Requirements:
- Previous experience in a receptionist or customer service role particularly in the high-end hotel or private members club environment
- Experience of club or hotel software would be an advantage
- Excellent communication and interpersonal skills including excellent spoken and written English
- Strong organizational abilities and attention to detail
- Proficiency in Microsoft Office Suite
- Ability to work flexible hours, including evenings and weekends
What We Offer:
- Competitive salary and benefits package. Inclusion in monthly staff tip scheme
- Christmas and New Year off
- Uniform and meals provided
- Opportunity to work in a prestigious and dynamic environment
- Career development and training opportunities
- A supportive and friendly team
Receptionist employer: The Caledonian Club
Contact Detail:
The Caledonian Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of the club. Research our Private Members Club and understand what makes us unique. This will help you stand out during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting members and guests, it's crucial to come across as warm and professional. Try role-playing with a friend or family member to get comfortable with common scenarios you might face at the reception.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Think about examples from your previous roles where you managed multiple tasks efficiently. We love candidates who can juggle responsibilities while maintaining a high standard of service.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re tech-savvy and know how to navigate the digital world, which is essential for managing calls and emails effectively.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our club. A warm and professional tone will resonate well with us.
Tailor Your Experience: Make sure to highlight any previous experience in a receptionist or customer service role, especially in high-end environments. We love seeing how your background aligns with what we do, so be specific about your relevant skills and experiences.
Attention to Detail Matters: As a receptionist, attention to detail is key! Double-check your application for any typos or errors before submitting. A polished application reflects your organisational skills and professionalism, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Caledonian Club
✨Know the Club Inside Out
Before your interview, take some time to research the Private Members Club. Understand its values, services, and what makes it unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a receptionist, your first impression is crucial. Practice a warm and professional greeting. You might even want to rehearse with a friend or family member to get comfortable with your delivery. Remember, a friendly smile goes a long way!
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your previous roles where you successfully handled busy periods or tricky situations. Highlighting your organisational abilities will demonstrate that you're ready for the fast-paced environment.
✨Dress to Impress
Since this is a high-end environment, make sure to dress smartly for your interview. Opt for professional attire that reflects the club's luxurious atmosphere. Looking the part can boost your confidence and leave a lasting impression on your interviewers.
