Senior Account Manager

Working for this established and growing organisation, the Senior Account Manager will have responsibility for maintaining relationships with key corporate client accounts, ensuring you are seen as a business partner and increasing the revenue and profitability of all accounts. The Senior Account Manager will be rewarded with a competitive bonus scheme; 23 days’ holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; a healthcare cashback scheme and life assurance. As the Senior Account Manager, your hours of work would be Monday to Friday 8am to 5:30pm. You will be expected to travel to meet clients and business sources at their offices and attend Head Office as and when required – likely to be 4 days a month.

Overview of the role:

• Responsibility for the relationship with your key accounts, maintaining and increasing the revenue and profitability of all accounts.
• Responsibility for researching and developing new types and streams of business within each account.
• Maintain senior relationships with the corporate account, up to and including Board level.
• Ensure that the company is seen as being much more than just a supplier, rather as a business partner and the Senior Account Manager should establish a consultative relationship with senior staff.
• Develop and own the Account Plan for each client.

Responsibilities and Tasks:

• Organise and run regular review meetings.
• Prior to the client meeting, hold an internal meeting to review Account Plan objectives, progress and next actions.
• Review MI prior to client issue and agree in advance any actions required.
• Ensure all parties complete their actions from any review meeting within the agreed timescales.
• In addition to the regular monthly meetings, organise a quarterly meeting with the account to formally review progress on new/existing income streams and to present new business ideas and potential income streams.
• Monitor and chase any actions being completed by the corporate account.
• Remain up to date on news and changes with the account.
• Deliver regular management information to the corporate account at agreed intervals.
• Regularly discuss and review the content of the management information to ensure the clients' requirements are met at all times.
• Produce and/or organise any ad-hoc reports required by the client.
• Make certain that the corporate account contacts are informed of new products and services available.
• Manage the implementation of any new products and services.
• Support the compilation of proposals/tender responses for any new products or contract renewals.
• Convey any issues or important information to the client by the most appropriate means of communication.

Skills and Experience:

• Minimum of five years B2B Account Management experience, gained in the financial services sector.
• People management with the proven ability to influence change.
• Track record of successful product launches.
• Educated to degree standard or equivalent knowledge gained through experience.
• Business/Marketing Management degree (desirable).
• Exceptional communication and interpersonal skills.
• Self-motivation with the drive to achieve results.
• Influencing skills with a positive solution approach to problems.
• Presentation skills, with the confidence to present up to Board level.
• Willingness to travel to Head Office, client sites and trade exhibitions.

We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.