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- Tasks: Handle customer account queries and negotiate contracts in a fast-paced environment.
- Company: Leading recruitment agency in the UK with a modern office.
- Benefits: No weekend work, competitive salary, and growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer retention.
- Qualifications: Experience in a similar role and excellent problem-solving skills.
- Other info: Based in Wrexham with a vibrant workplace culture.
The predicted salary is between 24000 - 28000 £ per year.
A leading recruitment agency in the UK is seeking a Retentions Specialist to handle customer account queries and negotiate contract matters. The ideal candidate will have experience in a similar role, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.
Benefits include:
- A modern office
- No weekend work
- Opportunities for growth
This position is based in Wrexham with a competitive salary of £26,000pa.
Retention Specialist — No Weekends, Modern Office employer: The Business Connection
Contact Detail:
The Business Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retention Specialist — No Weekends, Modern Office
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your problem-solving skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you're genuinely interested.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Retention Specialist — No Weekends, Modern Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer account management and problem-solving. We want to see how your skills match the Retention Specialist role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can thrive in a fast-paced environment, so share those experiences that demonstrate your ability to think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Business Connection
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retention Specialist inside and out. Familiarise yourself with common customer account queries and contract negotiation tactics. This will help you answer questions confidently and show that you're ready to tackle the challenges of the job.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved customer issues or negotiated contracts. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and thrive in a fast-paced environment.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
✨Dress for Success
Even though the office is modern and relaxed, it's important to dress professionally for your interview. Aim for smart-casual attire that reflects your personality while still looking polished. First impressions matter, and you want to convey that you take the opportunity seriously.
