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- Tasks: Manage data integrity and support customer service functions in a dynamic team.
- Company: Join a reputable organisation in Chester with a focus on teamwork.
- Benefits: Earn £14.10 per hour, paid weekly, with Monday to Friday hours.
- Why this job: Perfect for detail-oriented individuals looking to gain experience in customer service.
- Qualifications: Strong organisational skills and experience with CRM software preferred.
- Other info: Opportunity to develop skills in a supportive environment.
The predicted salary is between 11 - 17 £ per hour.
Our client based in Chester city are seeking a detail-oriented and organised Customer Service Administrator to join their team on an ongoing temporary basis. The ideal candidate will be responsible for managing and maintaining data integrity, ensuring accurate data entry, and supporting customer service functions within the organisation.
Monday-Friday. 9:00am-5:30pm. £14.10 per hour, paid weekly each Friday.
Duties
- Maintain and update databases with accurate information.
- Communicate with customers via telephone, email and webchat.
- Perform data entry tasks with a high level of attention to detail.
- Assist in the preparation of reports and documentation as required.
- Utilise internal CRM software and Microsoft Office applications for various administrative tasks.
- Manage clerical duties including filing, organising documents, and responding to correspondence.
- Demonstrate effective phone etiquette when communicating with clients and colleagues.
- Collaborate with team members to streamline data management processes.
Skills
- Experience navigating internal CRM software and Microsoft Office applications.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Financial services background is desirable.
- Excellent clerical skills, including attention to detail in data entry.
- Effective phone etiquette and communication skills.
- Ability to work independently as well as part of a team.
- Strong computer literacy with an aptitude for learning new software tools.
Unfortunately, due to time restrictions we cannot respond to every applicant. In the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Business in relation to this vacancy.
Customer Service Administrator - temporary employer: The Business Connection
Contact Detail:
The Business Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator - temporary
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, mission, and recent news. This will help us show that you're genuinely interested in the role and can relate your skills to their needs.
✨Tip Number 2
Practice your phone etiquette! Since you'll be communicating with customers, it’s crucial to sound friendly and professional. We recommend doing mock calls with a friend to get comfortable with handling different scenarios.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you’re engaged and keen to learn more about the role and the team. Plus, it gives you a chance to assess if the company is the right fit for you!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. And remember, we’re here to help you find the right job through our website, so keep checking back for new opportunities!
We think you need these skills to ace Customer Service Administrator - temporary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with data entry and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. We love seeing enthusiasm and a bit of personality in your writing.
Show Off Your Tech Skills: Since the role involves using CRM software and Microsoft Office, mention any relevant experience you have with these tools. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at The Business Connection
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its customer service approach. Research their values and any recent news. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Show Off Your Skills
Be ready to discuss your experience with CRM software and Microsoft Office applications. Prepare specific examples of how you've used these tools in previous roles, especially focusing on data entry and maintaining data integrity.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and data management. Think about scenarios where you demonstrated strong organisational skills or effective communication. Practising your responses will help you feel more confident during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the tools they use for data management, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
