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- Tasks: Manage customer accounts and ensure effective credit control processes.
- Company: Market-leading organisation in reusable packaging and logistics.
- Benefits: Up to £30k salary, 25 days holiday, private medical insurance, and learning budget.
- Why this job: Join a dynamic team and make a real impact in sustainable logistics.
- Qualifications: 1 year of Credit Control experience and strong communication skills.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 21600 - 36000 £ per year.
We are a market-leading organisation operating within the reusable packaging and logistics sector, supporting the European fresh supply chain. Our reusable packaging solutions are widely used across Europe for fresh and packaged food products, with continued growth in the UK market. Working closely with producers, transporters, processors and retailers, we help customers benefit from efficient, sustainable and standardised logistics solutions. With an extensive European service network across multiple countries, we provide reliable, flexible and environmentally responsible services throughout the supply chain.
Roles & Responsibilities
- Manage accounts receivable balances.
- Maintain accurate customer accounts, clear outstanding balances and ensure effective credit control processes.
- Proactively manage overdue balances.
- Monitor and manage customer credit limits.
- Prepare and complete the weekly credit control report using SAP and Excel.
- Maintain regular contact with customers regarding overdue debt or credit limit breaches.
- Review financially blocked orders and work with customers to resolve issues.
- Report high-risk accounts to the credit insurer in line with service level agreements.
- Work closely with Sales and Asset teams to secure payment while minimising disruption to supply.
- Provide regular reporting to the wider finance function.
Skills & Experience
- Minimum 1 year’s experience in Credit Control, ideally including account clearing.
- Excellent verbal and written communication skills.
- Experience using SAP (desirable).
- Strong Microsoft Office skills, with intermediate Excel capability essential.
- Experience within logistics or supply chain environments (desirable).
Competencies
- Strong communicator.
- Persuasive and confident.
- Highly accurate and detail-oriented.
- Able to perform effectively under pressure.
- Proactive and self-motivated.
- Team-focused with a collaborative approach.
Benefits / Hours of Work
- Salary: up to £30k (DOE).
- Hours: Monday to Friday, 08:30 – 17:00.
- Holiday: 25 days annual leave plus bank holidays, Birthday off.
- 4% employer pension contribution.
- Private medical insurance.
- Life assurance (4x annual salary).
- Employee discounts programme.
- Learning and development budget.
- Employee Assistance Programme (EAP) offering mental health, financial and legal support.
We are an equal opportunities agency and welcome applicants from all backgrounds.
Credit Controller employer: The Business Connection
Contact Detail:
The Business Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and logistics sectors. A friendly chat can lead to insider info about job openings or even a referral that could boost your chances.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like reports or presentations, to demonstrate your expertise in managing accounts receivable and using tools like SAP and Excel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear language and examples in your application to show us you can handle those conversations like a pro.
Highlight Your Technical Skills: If you've got experience with SAP or strong Excel skills, make sure to mention them! We love seeing candidates who are comfortable with the tools that help keep our finance team running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The Business Connection
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable for over 200 customers. Brush up on your financial figures and be ready to discuss how you've managed similar responsibilities in the past. Highlight any experience you have with clearing accounts and reconciling balances.
✨Master SAP and Excel
Since experience with SAP is desirable, make sure you're familiar with its functionalities. If you’ve used it before, prepare to share specific examples of how you’ve leveraged it in your previous roles. Also, sharpen your Excel skills; be ready to talk about how you've used it for reporting or data analysis.
✨Communicate Effectively
Strong verbal and written communication skills are key for this role. Think of examples where you've successfully communicated with customers about overdue debts or credit limits. Practice articulating these experiences clearly, as effective communication will be crucial in managing customer relationships.
✨Show Your Proactivity
Being proactive is essential in credit control. Prepare to discuss instances where you've taken the initiative to resolve issues or improve processes. Whether it's managing overdue balances or working with sales teams to secure payments, showcasing your proactive approach will set you apart.
