At a Glance
- Tasks: Support sales activities and coordinate with teams to ensure top-notch service.
- Company: Join a global manufacturing company in a modern office environment.
- Benefits: Enjoy 31 days holiday, private medical insurance, and a pension scheme.
- Other info: Great opportunity for career growth in a dynamic work environment.
- Why this job: Be part of a motivated team and contribute to the company's success.
- Qualifications: Experience in administration and sales processes, familiar with Salesforce or SAP.
Working for a global manufacturing company within their prestigious, modern office, the Sales Support Administrator acts as a key link between customers, Business Development Managers and internal departments to ensure a high level of service and efficiency. This is a new role due to growth and the Sales Support Administrator will join a small, highly motivated team to support the continued success of the wider business. Working Monday to Friday, the Sales Support Administrator will be rewarded with 31 days holiday including Bank Holidays, life assurance, private medical insurance, pension scheme, and access to a benefits platform.
To apply for this fantastic role, you will have experience within administration, sales processes and order management with skills in Salesforce, SAP, or a similar system.
Main Responsibilities- Support with Sales Support activities, co-ordinate with internal departments such as sales, finance, production, customer services and also externally with customers
- Provide administration, maintenance and support for customer queries
- Liaise with finance on new account set ups, apply pricing and charges, along with specific product visibility
- Liaise with finance regarding business case requests from Business Development Managers (improved discount terms, retrospective payments for customers, etc)
- Create contractual agreements, set up contractual terms for retrospective and clawback payment/invoices for specific customers
- Liaise with 3rd party equipment providers, where there is a contractual agreement in place
- Amend discounts and charges on internal systems in agreement with Business Development Managers
- Set up DHL and DX shipment/collections for products
- Maintain Loyalty Points Scheme
- Pricing reconciliation and raise credits where applicable
- Apply product offers to specific customer accounts in agreement with Business Development Manager requests
- Place orders via SAP software for equipment and consumables
- Produce sales reports using various reporting tools (PowerBi, Cognos)
- Experience of working within either sales support, administration or customer service
- Experience of working with systems including Salesforce, PowerBi, SAP, DocuSign
- Familiarity with sales processes and order management
- Strong organisational and multitasking skills
- Excellent communication (written and verbal)
- Attention to detail and accuracy
- Customer focused mindset
- Good relationship builder/ team player
- Able to work on own initiative and good problem-solving skills
Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Sales Support Administrator in Wrexham employer: The Business Connection Group
Join a dynamic global manufacturing company where the Sales Support Administrator plays a vital role in enhancing customer satisfaction and operational efficiency. With a modern office environment, a supportive team culture, and generous benefits including 31 days of holiday, private medical insurance, and a pension scheme, this position offers not just a job but a pathway for professional growth and development. Embrace the opportunity to contribute to a thriving business while enjoying a collaborative atmosphere that values your contributions.
Contact Details:
The Business Connection Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in sales support or administration. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales processes and order management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills with real examples! When discussing your experience, highlight specific instances where you used Salesforce or SAP to solve problems or improve efficiency. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support Administrator in Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience in administration and sales processes, especially with systems like Salesforce and SAP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for the role.
Show Off Your Communication Skills:Since this role involves liaising with various departments and customers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Business Connection Group
✨Know Your Systems
Make sure you brush up on Salesforce, SAP, and any other relevant systems mentioned in the job description. Being able to discuss your experience with these tools confidently will show that you're ready to hit the ground running.
✨Understand the Sales Process
Familiarise yourself with sales processes and order management. Be prepared to discuss how you've supported sales teams in the past and how you can contribute to maintaining high levels of service and efficiency.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and customers, practice articulating your thoughts clearly. Think of examples where your communication made a difference in resolving issues or improving processes.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you've tackled challenges in previous roles. Highlight your organisational skills and ability to multitask, as these are crucial for success in a fast-paced environment like this one.
