The Business Connection Group is seeking a Customer Relations Advisor in Ellesmere Port. You will investigate and resolve complaints within agreed service levels, liaising with internal and external parties to ensure the highest standards of service.
You will have experience with complaint procedures and resolution processes, and strong communication skills to document and report trends while supporting continuous service improvements.
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Hybrid Customer Complaints Specialist employer: The Business Connection Group
As a Credit Control Assistant at this market-leading company, you will be part of a dynamic team in a modern office environment that prioritises employee development and innovation. With a commitment to sustainability and a carbon-neutral certification, the company fosters a supportive work culture that values collaboration and efficiency, offering full training and opportunities for growth within a fast-paced sector. Join us in making a meaningful impact while enjoying a balanced work-life schedule from Monday to Friday.
Contact Details:
The Business Connection Group Recruitment Team
