At a Glance
- Tasks: Make high-volume outbound calls and set appointments for Business Development Managers.
- Company: Join a well-established, innovative company with a progressive culture.
- Benefits: Enjoy 23 days holiday, hybrid working, and health support perks.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Earn a competitive OTE bonus while developing your sales skills in a dynamic team.
- Qualifications: Experience in B2B calling and appointment setting is essential.
The predicted salary is between 30000 - 40000 £ per year.
Working for this well-established, innovative and progressive company, the hybrid Telesales Executive will work as part of a motivated team to effectively carry out B2B outbound calling and appointment setting for field-based Business Development Managers.
The role has an OTE bonus of £5,000 per year.
The Telesales Executive will work Monday to Friday 9am‑5:30pm – hybrid working is available following the training period.
You will be rewarded with 23 days’ holidays (plus Bank Holidays), rising to 30 days with service; quarterly staff awards; hybrid working; duvet and charity days; enhanced family leave; health and wellbeing support including Medicash, gym discounts, Perkbox.
Role responsibilities
- Confidently make high-volume outbound cold calls to prospective clients.
- Clearly and persuasively communicate value propositions over the phone.
- Identify needs and tailor conversations to create sales opportunities.
- Book well-qualified appointments that meet agreed criteria.
- Handle objections professionally and maintain control of conversations.
- Build rapport quickly and establish trust with prospects.
- Record and manage detailed information accurately within CRM systems.
- Manage time effectively to balance call activity, follow‑ups, and admin tasks.
- Collaborate with BDMs to ensure alignment and maximise conversion opportunities.
- Adapt approach based on feedback, results, and market insights.
Skills, knowledge and experience
- Experience carrying out B2B outbound calling and appointment setting.
- Understanding of the proposition and clear articulation of its benefits to clients.
- Knowledge of identifying customer pain points and aligning solutions accordingly.
- Understanding of what qualifies as a high-quality sales appointment.
- Awareness of key sales metrics such as call volumes, talk time, and conversion rates.
- Ability to position value and handle objections confidently.
- Knowledge of building early-stage relationships to support longer-term opportunities.
- Understanding of BDMs’ operations and the importance of diary management and scheduling.
- Taking ownership of personal targets and performance outcomes.
- Professionalism and consistency in all interactions.
- Proactivity in generating opportunities and solving problems.
- Proficiency in Microsoft 365 tools, including Outlook, Teams, and Excel.
- Experience using CRM systems such as Hub Spot.
- Comfortable working with outbound dialing systems and call tracking tools.
- Ability to input, track, and analyse basic performance data.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
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Telesales Executive (Hybrid) in Ellesmere Port employer: The Business Connection Group
This city-centre legal firm is an exceptional employer, offering a vibrant work culture that prioritises teamwork and continuous improvement. Employees benefit from strong leadership opportunities, professional growth, and the chance to make a significant impact on the firm's success while working in a dynamic environment that values compliance and operational excellence.
Contact Details:
The Business Connection Group Recruitment Team
