Data Controller

Our client is seeking a dynamic and motivated Data Controller to join the team, ensuring the highest standards of service are consistently met. This is an exceptional opportunity for a Data Controller to join this global company within their prestigious, modern Chester office. The role is a full-time hybrid permanent position.

Pay and Benefits:

• The hours of work are Monday-Wednesday 8:30am-4:30pm - Chester office. Thursday-Friday 8:30am -4:30pm - remote.
• Salary: £35,000
• The Data Controller will be rewarded with a fantastic benefits package including, 26 days annual leave plus bank holidays, company bonus scheme, contributory pension scheme, life assurance, free onsite parking and more.

Key Responsibilities:

• Be responsible for ensuring all master data is maintained and managed with a clear focus on data quality.
• Update and maintain account information - working in Infor and any legacy systems to manage account data.
• Data is maintained in line with company policies and that any changes or discrepancies are identified and updated.
• Mitigate business risks.
• Manage onboarding process for new customer accounts to ensure data accuracy and key stakeholder communication.
• New account set up of documents including Amber Road checks, ensuring CRM contacts are created.
• Update and maintain price books within Infor and legacy systems for all brands, including bespoke SLAs for customers.
• To maintain Master Data within Infor (ERP) and legacy systems, to include account, contact, pricing, item, pack in, add on and GT (Global Template) data.
• To be a key point of contact for Key Accounts in relation to Pricing and Item setup.
• To work with the local marketing department to support product launches and any additional duties related to launch activities.
• Manage the Pack in item process for all brands, including IFU forecasts to ensure correct items available on orders shipped from EDC.
• Manage warranty information setup to ensure correct requirements are maintained within ERP system.
• Maintain set up for Global Template Documents to ensure correct output docs are available to customers based on requirements. This includes offering bespoke documents based on customer requests.
• Any other duties as required to support Master Data and Customer Experience team.
• Maintain product data within eCommerce systems and preparing item data for product registrations and any future solutions to ensure all product information is available to customers to order.
• Update and maintain item data in line with new launches and any changes as required to ensure continued availability of all products to market.

Essential Experience:

• Be highly motivated, focused and inspiring.
• An impeccable eye for attention to detail.
• Have problem-solving logic to ensure all business risks are mitigated.
• Excellent knowledge of Infor (ERP), data management.
• Experience of working with CRM system.
• Strong process management skills.
• Experience in local and global project management.
• Strong team players with the ability to influence key stakeholders.
• High level of initiative, organisation and personal results orientation, communications skills, team skills.
• Ability to embrace change and manage fast changing situations and priorities.

Desirable:

• It is desirable but not essential that the successful candidate will have salesforce experience.

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.