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For Companies At a Glance
- Tasks: Engage with customers and provide top-notch support throughout their journey.
- Company: Join a global leader dedicated to exceptional customer experiences and service excellence.
- Benefits: Enjoy perks like private medical insurance, pension contributions, and discounts on shopping and travel.
- Why this job: Make a real impact in a role focused on customer satisfaction and personal growth.
- Qualifications: Experience in customer service is preferred; strong communication skills are a must.
- Other info: Work Monday to Thursday with an early finish on Fridays!
The predicted salary is between 28800 - 43200 £ per year.
Our client is a global leader in producing products and services and is pursuing its vision to become the world’s best performing company within their sector. The company ensure you have the opportunity to grow and thrive – service and leadership are the core of everything they do. They are now looking to recruit an experienced Customer Service Order Processor. Are you looking for a role where you can make an impact with a company, that has the customer experience at the heart of everything they do?Reporting to the Customer Service Manager, you will champion customer engagement, to ensure you deliver a first-class customer experience. You will have many responsibilities, including interacting with customers to provide information in response to enquiries about products and services and to meet and exceed customer requirements, being the initial internal contact for supporting dedicated accounts throughout their customer journey. The core working hours are, Monday to Thursday, 8.15am-5.15pm with an earlier finish on a Friday. The incredible perks:- Company pension contributions of 7%Bupa Private Medical Insurance (after qualifying period)Access to health and wellbeing support such as healthcare, optical and dental discountsRetirement savings plan (with x5 salary life assurance)Digital GPEmployee Assistant PlanCycle to Work schemeColleague discounts on selected shopping, cinema, restaurants, travel and more Typical accountabilities inc…
Customer Service Order Processor employer: The Business Connection Group
Contact Detail:
The Business Connection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Order Processor
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your commitment to providing a first-class customer experience.
✨Tip Number 2
Highlight your previous experience in customer service roles during the interview. Be prepared to share specific examples of how you've successfully handled customer inquiries and resolved issues, as this will showcase your ability to champion customer engagement.
✨Tip Number 3
Research the company culture and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a great fit for their team.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview. This demonstrates your interest in the role and the company, and it gives you a chance to learn more about how you can contribute to their vision of becoming the best performing company in their sector.
We think you need these skills to ace Customer Service Order Processor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Order Processor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or order processing. Use specific examples that demonstrate your ability to engage with customers and exceed their expectations.
Showcase Communication Skills: Since the role involves interacting with customers, make sure to highlight your strong communication skills. Provide examples of how you've effectively communicated with clients or resolved issues in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company’s vision and values. Show that you are not just looking for any job, but that you are genuinely interested in contributing to their mission.
How to prepare for a job interview at The Business Connection Group
✨Show Your Customer-Centric Mindset
Make sure to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Your Communication Skills
Since the role involves interacting with customers, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle difficult conversations.
✨Familiarize Yourself with the Company’s Products and Services
Research the company’s offerings before the interview. Being knowledgeable about their products and services will not only impress the interviewer but also help you answer questions more effectively.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving abilities and how you handle various customer scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear examples.
