Customer Experience Advisor

Customer Experience Advisor

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
The Business Connection Group

At a Glance

  • Tasks: Deliver first-class customer service through proactive calls and technical support.
  • Company: Join a global operations team at The Business Connection Group.
  • Benefits: Enjoy 23 days holiday, private medical insurance, and a pension plan.
  • Other info: Work Monday to Friday with flexible Saturday shifts and great career growth.
  • Why this job: Be part of a dynamic team and make a real difference in customer experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 30000 Β£ per year.

The Business Connection Group is seeking a Customer Service Advisor to join its global operations from the UK headquarters.

You will handle proactive calls, input orders and answer technical queries to deliver first-class service.

Working hours are Monday to Friday with 1 in 6 Saturdays on a rota, paid as overtime.

The role offers 23 days holiday, bank holidays, pension, private medical insurance, life assurance, staff canteen, on-site parking and access to a benefits platform.

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Customer Experience Advisor employer: The Business Connection Group

This city-centre legal firm is an exceptional employer, offering a vibrant work culture that prioritises teamwork and continuous improvement. Employees benefit from strong leadership opportunities, professional growth, and the chance to make a significant impact on the firm's success while working in a dynamic environment that values compliance and operational excellence.

The Business Connection Group

Contact Details:

The Business Connection Group Recruitment Team

We think you need these skills to ace Customer Experience Advisor

Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Customer Service Skills
Time Management
Customer Service