At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and motivating team members.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful locations.
- Benefits: Earn up to £13.00 per hour plus tips, with flexible hours and great perks.
- Other info: Enjoy discounts, job security, and opportunities for career progression.
- Why this job: Be part of a fun, friendly team and develop your skills in a supportive environment.
- Qualifications: Passion for hospitality and ability to motivate others.
The predicted salary is between 11 - 13 £ per hour.
If you are looking fora new challenge in a growing business where you can develop and grow, then readon!
We have full & parttime hours available that can work around you.
Hourly rate will be upto £13.00 plus a share of the tips.
A job you can enjoy
As a Front of House Team Leader, you will need to be able to demonstratepassion and energy to develop team members resulting in focussed customerservice and exceptional standards.
Main responsibilities include
- Take responsibility for team work, leading and motivating team members
- Hold pre session briefings as and whenappropriate and make sure the team are fully briefed and trained on any newamended food and drink products, and any promotional activity
- Assist in implementing and drivingpromotional activities
- Support and coach team members to upsell
- Deal with any issues that arise during each shift promptly andprofessionally, seeking advice from the general manager where necessary
- Lead by example to ensure that the highest possible levels of customerservice are delivered by team members at all times
- Liaise with other departments Including kitchen and door teams in thebusiness to ensure every customer experiences a consistent level of service
- Assist the General and Assistant Managers as and when necessary to make thebusiness run effectively and efficiently.
We also offer!
- Flexible hours to work around your life.
- A fun working environment in a friendly team.
- Good training/ work experience.
- Development opportunities if you want them
- Day 1 perks of working for Upham! (We don’t make youwait 3 months)
- High St discounts.
- Friends and family discount.
- 40% off Charming Bedrooms estate
- Cash incentives.
- Birthday box to help you celebrate.
- It’s a place you can develop
- Opportunity to progress.
- Gain nationally recognised qualifications.
- Job security, no zero hours contracts.
- Working with a premium offer/ group.
- Small company where you are treated as anindividual.
- Your opinion counts.
What do we do?
We own a collection ofbeautiful and individual premium pubs across Southern England.
Our pubs are inidyllic settings in country villages and towns, where we are proud to be thequality local of the area, serving high quality fresh pub food in a cozy pub ambience.
Most of our pubs have some Charming Bedrooms as well.
New to our growing familyis Harper’s Steakhouse, a new premium American Steakhouse brand that we startedrolling out last year.
It’s an exciting time to join us!
Upham Inns is growing, and we want you to grow with us and be part of our success.
We’ve been busyinvesting in our business and we are seeing some great results.
So, we want tocontinue to grow our pub family and we are looking to recruit passionate peopleinto our team
We are looking for great people to join us
Our company is bigenough to support you but small enough to care about your individual needs.
Weare a friendly, hands-on team who have a passion for running great pubs.
We arealways on the lookout for like-minded people who have the desire to work andgrow with us.
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Host employer: The Bunk Inn
Upham Inns is an exceptional employer that prioritises the growth and development of its Food & Beverage Team Members. With a vibrant work culture that encourages learning and progression, employees benefit from flexible shift patterns, generous discounts, and a clear pathway to management roles. The supportive environment fosters teamwork and personal development, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Bunk Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Bunk Inn
Don't be shy about reaching out to The Bunk Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Bunk Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Bunk Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
