At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders.
This role is about creating consistency, energy, and trust on every shift — for guests and for the team.
What This Role Is Really About
You help turn busy services into great experiences.
You set the tone on the floor, support your managers, and develop your team — especially when it’s loud, fast, and demanding.
This role suits someone who:
- Thrives in high-energy environments
- Cares deeply about standards
- Wants to grow into senior leadership, not stand still
How Our Values Show Up in This Role
That means:
Supporting the GM and Restaurant Manager
Treating every team member with respect, regardless of role or experience
Owning mistakes openly and setting the example for accountability
That means:
- Being visible on the floor during service, not hiding in the office
- Stepping in when standards dip — without being asked
- Pushing for better guest experience, better team performance, and better execution
You bring energy to every shift and expect the same from those around you.
You understand that people drive performance.
That means:
- Coaching and developing team members through briefings, 1:1s, and real-time feedback
- Handling conflict calmly and directly — not avoiding it
- Adjusting your leadership style depending on the person and the situation
You know how to motivate and challenge in the right way
You protect standards when it matters most.
That means:
- Delivering consistent service and food quality during busy, high-pressure shifts
- Monitoring ticket times, guest feedback, and floor flow
- Setting the scene — lighting, music, atmosphere — so every guest feels the Chilled vibe
- Knowing the menu inside out and confidently engaging with guests
oh.. and you can get all of this!
Christmas Day & New Year’s Day off
Your birthday off – paid
Up to 70% discount across all Chilled Pubs
WageStream access (get paid early if you need to)
Monthly incentives, Dennis Awards, and company-wide competitions
Apprenticeships, training, and real investment in growing our own
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