At a Glance
- Tasks: Lead a vibrant team in delivering exceptional customer service and managing daily operations.
- Company: Join a premium pub at London's Westfield, known for its lively atmosphere and great hospitality.
- Benefits: Competitive salary, career development, discounts, free meals, and 28 days holiday.
- Other info: Opportunities for internal promotions and access to fully funded training courses.
- Why this job: Be part of a dynamic environment where you can grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
We are proudly situated at the entrance of London's Westfield shopping Centre. You can find us on Aerial Way, 5 minutes walk from Shepherds Bush tube station. With two terraces, two bars, and a meeting room, we celebrate everything that is great about hospitality in our wonderful premium pub.
If you want to work in a fast-paced, enjoyable, premium, customer service-focused iconic environment then we would love to welcome you 'onboard'. We pride ourselves on building and developing a team that strives for improvement on each and every shift and has various opportunities within not only our site but the company to grow and develop in your journey through hospitality with us.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Pub Assistant Manager - Circa £36K employer: The Bull, Shepherd's Bush
Join our vibrant team at the entrance of London's Westfield shopping Centre, where we celebrate the best of hospitality in a premium pub setting. With a strong focus on employee development, we offer clear career pathways, fully funded training, and generous discounts across our venues, ensuring that your journey in hospitality is both rewarding and enjoyable. Experience a supportive work culture that values exceptional customer service and teamwork, all while enjoying the perks of working in one of London's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Assistant Manager - Circa £36K
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Bull, Shepherd's Bush. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Bull, Shepherd's Bush
Don't be shy about reaching out to The Bull, Shepherd's Bush directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Bull, Shepherd's Bush and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Bull, Shepherd's Bush
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
