Pub Assistant Manager

Pub Assistant Manager

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional customer service and managing daily operations.
  • Company: Join a premium pub located at London's Westfield, known for its lively atmosphere.
  • Benefits: Enjoy career development, discounts, free meals, and a supportive work environment.
  • Other info: Opportunities for internal promotions and ongoing training await you!
  • Why this job: Be part of a dynamic team and grow your career in the exciting hospitality industry.
  • Qualifications: Experience in hospitality and a passion for customer service are essential.

The predicted salary is between 30000 - 35000 £ per year.

We are proudly situated at the entrance of London's Westfield shopping Centre. You can find us on Aerial Way, 5 minutes walk from Shepherds Bush tube station. With two terraces, two bars, and a meeting room, we celebrate everything that is great about hospitality in our wonderful premium pub.

If you want to work in a fast-paced, enjoyable, premium, customer service-focused iconic environment then we would love to welcome you 'onboard'. We pride ourselves on building and developing a team that strives for improvement on each and every shift and has various opportunities within not only our site but the company to grow and develop in your journey through hospitality with us.

What We Offer Our Assistant Managers:

  • Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
  • Access to our fully funded apprenticeships and training and development courses
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save Scheme
  • Free Meals
  • 28 Days holiday per year
  • Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Pub Assistant Manager employer: The Bull, Shepherd's Bush

Join our vibrant team at the entrance of London's Westfield shopping centre, where we celebrate the best of hospitality in a premium pub environment. With a strong focus on employee development, we offer clear career pathways, fully funded training, and generous discounts across our venues, ensuring that your journey in hospitality is both rewarding and enjoyable. Experience a supportive work culture that values exceptional customer service and teamwork, making us an excellent employer for those passionate about their careers.

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Contact Details:

The Bull, Shepherd's Bush Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Pub Assistant Manager

Tip Number 1

Get to know the pub! Before your interview, pop in for a drink or a bite to eat. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.

Tip Number 2

Network like a pro! Chat with current staff or regulars if you can. Building relationships can give you insider info about the pub culture and might just give you an edge during the hiring process.

Tip Number 3

Show off your passion! During interviews, share specific examples of how you've delivered exceptional customer service in the past. We love hearing about your experiences and how they align with our values.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to dive into the hospitality world with us.

We think you need these skills to ace Pub Assistant Manager

Customer Service
Team Management
Leadership Skills
Training and Development
Motivation
Proactive Approach
Passion for Hospitality

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made a positive impact in previous roles.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Manager role. Use keywords from the job description and demonstrate how your experience aligns with what we’re looking for. This shows us you’re genuinely interested!

Highlight Team Management Skills:As an Assistant Manager, team leadership is key. In your application, mention any relevant experience you have in managing or training teams. We want to see how you can inspire and develop others to deliver exceptional service.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!

How to prepare for a job interview at The Bull, Shepherd's Bush

Know the Venue Inside Out

Before your interview, take some time to familiarise yourself with the pub's menu, atmosphere, and unique offerings. This will not only show your genuine interest but also help you discuss how you can contribute to their customer service excellence.

Showcase Your Leadership Skills

As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your proactive approach to team management and how you can inspire others.

Demonstrate Your Passion for Hospitality

Make sure to convey your enthusiasm for the hospitality industry during the interview. Share stories that reflect your commitment to exceptional customer service and how you’ve gone above and beyond to delight customers in previous roles.

Ask Insightful Questions

Prepare thoughtful questions about the pub's culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to its success.