At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: Join a premium pub located at London's Westfield shopping centre.
- Benefits: Enjoy discounts, free meals, 28 days holiday, and career development opportunities.
- Other info: Great opportunities for growth within the company and access to training courses.
- Why this job: Be part of a dynamic environment where your passion for hospitality can shine.
- Qualifications: Experience in hospitality and a genuine love for customer service.
The predicted salary is between 30000 - 35000 £ per year.
We are proudly situated at the entrance of London's Westfield shopping Centre. You can find us on Aerial Way, 5 minutes walk from Shepherds Bush tube station. With two terraces, two bars, and a meeting room, we celebrate everything that is great about hospitality in our wonderful premium pub.
If you want to work in a fast-paced, enjoyable, premium, customer service-focused iconic environment then we would love to welcome you 'onboard'. We pride ourselves on building and developing a team that strives for improvement on each and every shift and has various opportunities within not only our site but the company to grow and develop in your journey through hospitality with us.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Pub Assistant Manager in London employer: The Bull, Shepherd's Bush
Join our vibrant team at the entrance of London's Westfield shopping centre, where we celebrate the best of hospitality in a premium pub environment. With a strong focus on employee development, we offer clear career pathways, fully funded training, and generous discounts, all within a supportive and dynamic work culture that values exceptional customer service. If you're passionate about hospitality and eager to grow your career, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Assistant Manager in London
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential future colleagues.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups related to pub management. You never know who might have a lead on that perfect Assistant Manager role or can offer you some insider tips.
✨Tip Number 3
Show your passion for customer service! When you get the chance to meet potential employers, share your experiences and how you've gone above and beyond for customers in the past. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications from enthusiastic candidates who are ready to jump into the fast-paced world of hospitality. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Pub Assistant Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and creating a great atmosphere.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in team management and customer service, and don’t forget to mention any specific achievements that demonstrate your skills.
Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your application. Share your story and what drives you in the hospitality industry – it helps us get to know you better.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at The Bull, Shepherd's Bush
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the pub's menu, drinks selection, and overall vibe. This will not only show your genuine interest but also help you answer questions about how you would enhance the customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your passion for exceptional service will resonate well with the interviewers, as they are looking for someone who can lead a team in delivering top-notch hospitality.
✨Demonstrate Team Leadership
Think of specific instances where you've successfully managed a team or resolved conflicts. Discussing your proactive approach to team management will illustrate that you're ready to step into the Assistant Manager role and contribute to the pub's success.
✨Express Your Career Ambitions
Let them know you're committed to a long-term career in hospitality. Talk about your desire for growth and development within the company, as this aligns perfectly with their focus on internal promotions and training opportunities.
