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- Tasks: Lead operations and nurture a positive culture in a multi-award-winning hotel and pub.
- Company: Join The Bull Organic Inn, a celebrated venue in beautiful Totnes, Devon.
- Benefits: Competitive salary, additional earnings through Tronc, and various benefits.
- Other info: Be part of a dynamic environment focused on growth, learning, and collaboration.
- Why this job: Shape the future of a thriving business while developing your leadership skills.
- Qualifications: Strong operational and commercial awareness with a passion for team development.
The predicted salary is between 35000 - 37000 £ per year.
We are looking for a Deputy General Manager / Operations Manager to join our multi-award-winning hotel & pub, The Bull Organic Inn, located in the fabulous town of Totnes in Devon.
The Deputy GM / Operations Manager will help hold the whole business together — standards, culture, people, commercial performance and the thousand details that make us who we are. This is not just an operational role; it is a leadership role rooted in stewardship.
You are expected to have a strong grasp of how the business works commercially — where value is created, where margins are won or lost, where costs leak and where stronger decisions can make a real difference. Budgeting, planning and commercial awareness are not separate from operations; they are part of running the place properly.
This role helps shape the culture of the business every day. At the Bull, that means nurturing a place of learning, collaboration, challenge and care — where people are engaged, standards matter and development is part of the rhythm of work, not an occasional event.
You are expected to coach, question, support and bring people with you. You will help build a culture where discussion is healthy, feedback is normal, kindness is non-negotiable and development is expected. Build strong teams, not dependency. Grow people and grow performance. Those things are not in competition.
You are also a guardian of good practice. Health and safety, food safety and due diligence are not side duties — they are part of everyday professionalism. This role carries active oversight of those systems and responsibility for embedding them into daily habits across kitchen and front of house alike.
Commercially, culturally and operationally, you are expected to help make the business stronger over time — protecting standards, improving systems, developing people and making sound decisions that support long-term health, not short-term fixes.
Full-time Salary 35 -37 plus Tronc of Approx 5-6k pa + benefits.
Deputy General Manager in Totnes employer: The Bull Inn
Contact Detail:
The Bull Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Totnes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks who work at places you admire. You never know when a casual chat could lead to your next big opportunity!
✨Tip Number 2
Show up prepared for interviews! Research The Bull Organic Inn inside out—know their values, culture, and what makes them tick. Bring examples of how you've led teams and improved operations in the past. This will show that you’re not just interested in the role, but that you’re ready to jump in and make a difference.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Deputy GM position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It gives you a better chance to stand out and shows that you’re keen on being part of our team at The Bull Organic Inn.
We think you need these skills to ace Deputy General Manager in Totnes
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Dive into the job description and think about how your experience aligns with what we're looking for. We want to see that you know the ins and outs of operations and leadership!
Show Your Passion: Let your enthusiasm shine through in your application! We’re all about creating a positive culture at The Bull Organic Inn, so share why you’re excited about this role and how you can contribute to our team. A bit of personality goes a long way!
Be Specific: When detailing your experience, be as specific as possible. Use examples that highlight your skills in budgeting, planning, and team development. We want to see how you've made a difference in previous roles, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Bull!
How to prepare for a job interview at The Bull Inn
✨Know the Business Inside Out
Before your interview, make sure you understand every aspect of the hotel and pub operations. Familiarise yourself with the guest journey, kitchen processes, and back-of-house systems. This knowledge will help you demonstrate your readiness to lead and improve the business.
✨Showcase Your Leadership Style
Prepare examples of how you've built strong teams and fostered a positive culture in previous roles. Be ready to discuss how you coach and support your team, as well as how you handle feedback and encourage open discussions. This will show that you align with the values of The Bull Organic Inn.
✨Demonstrate Commercial Awareness
Brush up on your budgeting and planning skills. Be prepared to discuss how you can identify where value is created and how to manage costs effectively. Showing that you can make sound commercial decisions will highlight your capability for this leadership role.
✨Emphasise Health and Safety Commitment
Understand the importance of health and safety, food safety, and due diligence in the hospitality industry. Be ready to share how you've implemented these practices in past roles and how you plan to embed them into daily operations at The Bull.