At a Glance
- Tasks: Lead a dynamic team to drive store profitability and enhance customer experience.
- Company: Join The Building Company, a leader in the retail industry with a vibrant culture.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Be part of a company that values innovation and teamwork.
- Why this job: Make a real impact by managing operations and inspiring your team to success.
- Qualifications: Retail management experience and strong financial acumen are essential.
The predicted salary is between 29700 - 36300 £ per year.
The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial, and technological resources, and ensuring efficient application of the company’s policies and procedures and management best practice in order to exceed all stakeholders’ expectations.
Job Description
- Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, takes calculated risks, and generates innovative and creative ideas for implementing new business opportunities and maximising sales.
- Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
- Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
- Maintain Stock variances: Maintenance of optimal stock levels.
- Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to. Ensure that all financial processes are monitored and controlled in line with best practices and company procedures.
- Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
- Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
- Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
- People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
- Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters. To uphold and promote the company values and culture.
Job Requirements
- Grade 12
- Preferably a commerce bachelor’s degree / or equivalent experience
- Preferably Financial or Management diploma
- 5-10 years retail experience
- Minimum of 3 years in a junior-mid level management position
- Previous industry related experience
- Financial acumen
- Inwards and Outwards Logistics/Procurement skills
- Merchandising principles
- Preferably have knowledge of Occupational Health and Safety Act
Store Manager - BUCO Parklands in Stoke-on-Trent employer: The Building Company
The Building Company is an exceptional employer that prioritises the safety and efficiency of its drivers while fostering a supportive work culture in Parklands. With a commitment to employee growth, we offer ongoing training and development opportunities, ensuring our team members thrive in their roles. Join us for a rewarding career where your contributions are valued and recognised, all within a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - BUCO Parklands in Stoke-on-Trent
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Building Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Building Company!
We think you need these skills to ace Store Manager - BUCO Parklands in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Building Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Building Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Building Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Building Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
