At a Glance
- Tasks: Support daily operations and lead a passionate team to deliver exceptional guest experiences.
- Company: Cubitt House, a collection of luxury pubs celebrating British heritage and hospitality.
- Benefits: Competitive pay, 50% off food & drink, flexible shifts, and exciting perks.
- Other info: Enjoy fun staff socials, training opportunities, and a supportive culture.
- Why this job: Join a vibrant team and make a real impact in a welcoming pub environment.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Supervisor to join the team at The Builders Arms. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues.
Key Responsibilities
- Support the management team in overseeing daily front-of-house operations.
- Lead, motivate, and support team members to deliver excellent guest experiences.
- Ensure efficient service, smooth workflows, and adherence to operational standards.
- Assist with training, coaching, and developing team members.
- Monitor stock, rota planning, and service readiness to maintain quality and efficiency.
- Ensure compliance with health, safety, licensing, and hygiene standards.
- Handle guest queries, feedback, and any service issues promptly and professionally.
Skills & Experience
- Previous experience in a supervisory or senior front-of-house role in hospitality.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent organisational, communication, and problem-solving abilities.
- Friendly, approachable, and professional attitude.
- Hands-on, adaptable approach with focus on service excellence.
- Full eligibility to work in the UK.
On The House
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Supervisor in London employer: The Builder's Arms
Cubitt House is an exceptional employer that prioritises its people, offering a vibrant work culture where creativity and hospitality thrive. As a Supervisor at The Builders Arms, you will benefit from competitive pay, generous discounts, and extensive training opportunities, all within a supportive environment that celebrates individual growth and teamwork. Join us to be part of a passionate community dedicated to delivering memorable experiences in our beautifully designed pubs across London.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. Let them know you're on the lookout for a Supervisor role at Cubitt House. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Cubitt House on social media and engage with their posts. Commenting or sharing your thoughts can help you get noticed by the team. Plus, it shows your genuine interest in their pubs and culture.
✨Tip Number 3
Prepare for the interview by researching Cubitt House's values and their approach to hospitality. Think about how your experience aligns with their mission of creating warm, memorable moments. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Cubitt House family. Good luck!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to excellent service and how you’ve made a difference in previous roles. We want to see your personality and enthusiasm!
Tailor Your Application:Make sure to customise your application for the Supervisor role at The Builders Arms. Highlight relevant skills and experiences that align with our values of craft, creativity, and genuine hospitality. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy and quick!
How to prepare for a job interview at The Builder's Arms
✨Know the Venue Inside Out
Before your interview, take some time to research The Builders Arms and the Cubitt House brand. Familiarise yourself with their seasonal menus, unique offerings, and overall vibe. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards in service.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you would handle specific challenges in a busy pub environment. Think of scenarios where you've had to think on your feet and come up with effective solutions. This will showcase your organisational skills and adaptability.
✨Emphasise Your Passion for Hospitality
Cubitt House values genuine hospitality, so make sure to convey your passion for creating memorable guest experiences. Share stories that reflect your commitment to service excellence and how you’ve gone above and beyond for customers in the past.
