At a Glance
- Tasks: Deliver warm, attentive service and create memorable dining experiences for guests.
- Company: Join Cubitt House, a collection of luxury pubs celebrating British heritage and hospitality.
- Benefits: Competitive pay, 50% off food, perks, and fully funded apprenticeships.
- Other info: Enjoy a supportive culture with fun staff events and growth opportunities.
- Why this job: Be the face of our pubs and make a real impact on guest experiences.
- Qualifications: Friendly attitude, strong communication skills, and enthusiasm for customer service.
The predicted salary is between 12 - 15 £ per hour.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Waiter / Waitress to join the team at The Builders Arms. As a Waiter / Waitress, you’ll be the face of Cubitt House, delivering warm, attentive, and professional service to every guest. You’ll help create memorable dining experiences, supporting the team to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Provide friendly, efficient, and professional service to all guests.
- Take orders, serve food and drinks, and ensure accurate billing.
- Maintain cleanliness and organisation of service areas.
- Collaborate with the team to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills & Experience
- Previous experience in a front-of-house or hospitality role is preferred but not essential.
- Friendly, approachable, and professional attitude.
- Strong communication and teamwork skills.
- Enthusiasm for delivering excellent customer service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Full eligibility to work in the UK.
On The House
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Server/Waiter/Waitress in London employer: The Builder's Arms
Cubitt House is an exceptional employer that prioritises its people, offering a vibrant work culture where hospitality excellence is celebrated. With competitive pay, generous discounts, and numerous growth opportunities including fully funded apprenticeships and monthly training sessions, employees are empowered to thrive in their careers while enjoying a supportive and engaging environment. Join us at The Builders Arms and be part of a passionate team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Builders Arms and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your service skills! Whether it's taking mock orders or serving drinks to friends, honing your skills will boost your confidence. Remember, at Cubitt House, it’s all about delivering that warm, attentive service that keeps guests coming back.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or attend local hospitality events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to take that next step in your hospitality career.
We think you need these skills to ace Server/Waiter/Waitress in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, we love to see how your skills can translate into our vibrant pub environment!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role at Cubitt House. Plus, it’s super easy!
How to prepare for a job interview at The Builder's Arms
✨Know the Venue
Before your interview, take some time to research The Builders Arms and other Cubitt House pubs. Familiarise yourself with their menus, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Waiter/Waitress, your ability to connect with guests is crucial. During the interview, share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you turned a challenging situation into a positive one.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the elegance of Cubitt House while still being comfortable enough to move around in. This shows you understand the importance of presentation in hospitality.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or what a typical shift looks like. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.
